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Twilio

Principal Presales Engineer

Twilio, Myrtle Point, Oregon, United States, 97458

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Employer Industry: Communications Technology

Why consider this job opportunity

Competitive salary and benefits package, including generous time off and wellness leave

Opportunity for career advancement and growth within a leading communications technology company

Work remotely from Japan, offering flexibility and work‑life balance

Engage with diverse clients and contribute to innovative customer solutions

Supportive and collaborative work environment with a focus on community impact

What to Expect (Job Responsibilities)

Collaborate with Account Executives and other Solutions Engineers throughout the pre‑sales process to strategize for deal success

Conduct technical discovery sessions to understand customer needs and challenges

Develop and present complex presentations and product demonstrations showcasing Twilio's capabilities

Support pilot implementations and Proof‑of‑Concepts for strategic enterprise accounts

Maintain subject matter expertise on customer requirements and Twilio’s communications technology

What is Required (Qualifications)

Native and business fluency in Mandarin (speaking and writing)

Minimum of 3 years of experience in a technical pre‑sales role within CPaaS, SaaS, or Telecom

Strong understanding of the sales cycle and role of a pre‑sales engineer

Familiarity with voice protocols (VoIP), SIP implementations, or messaging APIs

Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures

How to Stand Out (Preferred Qualifications)

Hands‑on experience with backend development (Java, C#, Node.js, Python, PHP)

Familiarity with mobile development, particularly for iOS and Android

Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical capacity

Experience with automation and cloud‑native development

Understanding of sales methodologies

#CommunicationsTechnology #RemoteWork #CareerOpportunity #CompetitivePay #InnovationDriven

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