Yamaha Motor Corporation
Repossession Specialist II
Yamaha Motor Corporation, Cypress, California, United States, 90630
Yamaha has an excellent opportunity for a Repossession Specialist II to join our Financial Services team in Cypress, CA. The Repossession Specialist II will be responsible for all administration, correspondence, and documentation throughout the repossession process. They will work to ensure that all applicable notices are properly documented and mailed in a timely manner and that compliance with all repossession policies, multi‑state and federal law is maintained. This role will also perform heavy skip‑tracing with internal and external tools to reduce and prevent losses on Yamaha financed powersports and marine products.
What you’ll be doing:
Assign all repossessions, accurately appraise collateral and communicate with repossession vendors to secure collateral. Handle impound notices, track collateral location after repossession, and handle redemptions.
Obtain updates, approve fees from repossession vendors and act on them promptly to maximize recovery efforts. Locate customers and find new leads using advanced skip‑tracing.
Handle inbound and outbound calls for past‑due accounts while maintaining composure and professionalism. Collect and negotiate payment arrangements to cure delinquency. Document the account accurately and efficiently.
Build solid professional relationships with vendor(s) that support the repossession process. Also provide support to dealers and internal departments, for accounts placed out for repossession or repossessed.
Ensure that repossession notices such as right‑to‑cure, notice of intent to sell, and deficiency letters are properly documented and mailed in a timely manner.
Perform score cards on repossession performance. Provide reporting and make recommendations to management.
Prepare account documentation for legal action, execute multiple tasks and assignments given by management.
Understand and adhere to company policies and procedures. Comply with all state, federal laws and regulations with regards to appropriate contact/dialogue with consumers.
Ensure that all add‑on products (service, warranty, GAP, etc.) are cancelled in a timely manner.
Assist/Back‑up for the Collection Specialist, Remarketing Administrator and Recovery Specialist.
Other duties assigned by management.
What you’ll need to be successful:
Associate’s degree or equivalent combination of education/experience.
4 years of experience in collections and repossessions in powersports/marine products and/or auto finance industry preferred.
Strong knowledge of multi‑state repossession laws, FDCPA, SCRA and FCRA.
Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
Strong written and verbal communication skills.
Advanced skip‑tracing skills.
Strong negotiation and persuasion skills.
Ability to prioritize, multitask, meet deadlines with accuracy and adapt quickly to changes in a fast‑paced environment.
Ability to handle difficult conversations with patience.
Ability to make decisions quickly by using good judgement.
Problem‑solving skills.
The pay range for this position is $56,195 to $64,050.
What’s in it for you:
401(k) and Profit Sharing
Fertility Benefits
37.5‑hour workweek
Medical, Dental, Vision
Life and AD&D Insurance
Wellness Program
Short‑Term Disability Coverage (for hourly roles)
Long‑Term Disability
Student Debt Repayment Benefits
Ability to borrow Yamaha products
Reports to: Department Manager
Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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What you’ll be doing:
Assign all repossessions, accurately appraise collateral and communicate with repossession vendors to secure collateral. Handle impound notices, track collateral location after repossession, and handle redemptions.
Obtain updates, approve fees from repossession vendors and act on them promptly to maximize recovery efforts. Locate customers and find new leads using advanced skip‑tracing.
Handle inbound and outbound calls for past‑due accounts while maintaining composure and professionalism. Collect and negotiate payment arrangements to cure delinquency. Document the account accurately and efficiently.
Build solid professional relationships with vendor(s) that support the repossession process. Also provide support to dealers and internal departments, for accounts placed out for repossession or repossessed.
Ensure that repossession notices such as right‑to‑cure, notice of intent to sell, and deficiency letters are properly documented and mailed in a timely manner.
Perform score cards on repossession performance. Provide reporting and make recommendations to management.
Prepare account documentation for legal action, execute multiple tasks and assignments given by management.
Understand and adhere to company policies and procedures. Comply with all state, federal laws and regulations with regards to appropriate contact/dialogue with consumers.
Ensure that all add‑on products (service, warranty, GAP, etc.) are cancelled in a timely manner.
Assist/Back‑up for the Collection Specialist, Remarketing Administrator and Recovery Specialist.
Other duties assigned by management.
What you’ll need to be successful:
Associate’s degree or equivalent combination of education/experience.
4 years of experience in collections and repossessions in powersports/marine products and/or auto finance industry preferred.
Strong knowledge of multi‑state repossession laws, FDCPA, SCRA and FCRA.
Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
Strong written and verbal communication skills.
Advanced skip‑tracing skills.
Strong negotiation and persuasion skills.
Ability to prioritize, multitask, meet deadlines with accuracy and adapt quickly to changes in a fast‑paced environment.
Ability to handle difficult conversations with patience.
Ability to make decisions quickly by using good judgement.
Problem‑solving skills.
The pay range for this position is $56,195 to $64,050.
What’s in it for you:
401(k) and Profit Sharing
Fertility Benefits
37.5‑hour workweek
Medical, Dental, Vision
Life and AD&D Insurance
Wellness Program
Short‑Term Disability Coverage (for hourly roles)
Long‑Term Disability
Student Debt Repayment Benefits
Ability to borrow Yamaha products
Reports to: Department Manager
Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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