Customer Service Representative
If you think you are the right match for the following opportunity, apply after reading the complete description.
A well-established safety services company in Pasadena-recognized as a Great Place to Work® 2025-is looking for a friendly, dependable Customer Service Representative to join their team. This role is perfect for someone with a positive attitude who enjoys helping customers, staying organized, and supporting a fast-paced operation.
Why You'll Enjoy This Role:
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Work for a respected company with a strong culture and award-winning workplace
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Engage directly with customers and make a meaningful impact on their experience
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Join a collaborative team that values reliability, professionalism, and initiative
Key Responsibilities of the Customer Service Representative:
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Answer and direct incoming phone calls with professionalism and friendly service
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Assist customers with placing safety equipment orders, ensuring accuracy in product selection, pricing, and order entry
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Maintain organized digital and physical records through efficient administrative support
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Communicate proactively with customers to clarify orders, resolve questions, and deliver exceptional service
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Represent the company positively while supporting team needs and workflow
Qualifications of the Customer Service xrczosw Representative:
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Previous customer service or administrative experience required
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Strong verbal and written communication skills and comfort handling high-volume interactions
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Excellent organizational skills and ability to multitask in a fast-paced environment
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Positive attitude, strong work ethic, and team-oriented mindset
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Basic computer skills and willingness to learn company systems