Receptionist Job at Massachusetts Staffing in Cambridge

Receptionist Position

We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Cambridge, Massachusetts. This position is entirely onsite and requires exceptional organizational skills to manage daily operations effectively. As the face of our company, you will play a key role in ensuring smooth communication and welcoming experiences for all guests and visitors.

Responsibilities:

• Create and manage work orders to ensure operational efficiency.
• Serve as the primary contact for greeting and checking in guests attending events.
• Issue visitor badges and maintain accurate records of guest access.
• Provide parking passes to visitors as required.
• Answer and direct calls using a multi-line phone system.
• Maintain clear and timely email correspondence with clients and internal teams.
• Organize files and documents to ensure easy retrieval and secure storage.
• Schedule appointments and manage calendars to support team operations.
• Utilize Microsoft Office tools, including Excel, Outlook, and Word, for administrative tasks.
• Deliver excellent customer service by addressing inquiries and resolving concerns promptly.

Requirements:

• Proven experience in a receptionist or administrative role.
• Proficiency in managing multi-line phone systems.
• Strong customer service skills with a focus on creating positive interactions.
• Ability to handle data entry tasks with accuracy and attention to detail.
• Competent in using Microsoft Excel, Word, and Outlook for various administrative functions.
• Skilled in email correspondence and clear, detail-oriented communication.
• Excellent interpersonal skills to interact effectively with guests and team members.
• Organizational abilities to manage files, schedules, and work orders efficiently.