Receptionist /Office Assistant Job at HealthSource Chiropractic in Bothell

Front Desk Receptionist & Office Assistant

As our Front Desk Receptionist & Office Assistant, you'll be the friendly face and voice of our clinic ensuring each patient's visit is smooth, efficient, and positive.

Patient Experience & Coordination

• Greet and check in patients warmly and professionally.
• Answer calls, texts, and messages with a helpful, upbeat attitude.
• Confirm appointments, follow up, and handle rescheduling with ease.
• Clearly explain services, policies, and next steps.
• Help keep the flow smooth between front desk, rehab, and doctor.
• Coordinate appointment calendars for multiple providers.

Administrative & Financial Support

• Create and review financial worksheets with patients
• Verify insurance, process claims and payments, collect co-pays, and manage balances
• Maintain accurate and organized electronic health records (EHR) with up-to-date patient information
• Support doctors and clinic director with daily operations
• Contribute to marketing and community outreach projects

Office Organization & Rehab Assistance

• Keep the front desk and waiting area clean and inviting
• Replenish office and patient materials as needed
• Assist with light housekeeping and sanitization
• May assist rehab staff with basic patient setup and exercise station preparation

Qualifications

• High school diploma required; associate degree preferred
• Prior experience in chiropractic, medical, or wellness office a plus
• Strong customer service and communication skills
• Excellent organization, reliability, and attention to detail
• Proficiency with Microsoft Office and scheduling software
• Comfortable learning new systems and technologies
• Social media or marketing experience a plus
• Teachable attitude and commitment to continuous improvement

Compensation & Benefits

• $22$30+/hour depending on experience
• Paid Time Off
• Sick leave
• Monthly performance bonus
• Paid training including HealthSource University
• Supportive, fun, and wellness-focused team environment
• Free chiropractic care and wellness services
• Employee discounts