EssilorLuxottica
Target Optical - Licensed Store Manager 1
EssilorLuxottica, Braintree, Massachusetts, us, 02185
At Target Optical, we love the neighborhoods we belong to and that's why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. Together, we're on a mission to change the way people think about vision care.
Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
Position: Full‑Time
Overview As the Licensed Target Store Manager, you will lead a high‑performing team to deliver an incredible guest experience, meeting all brand goals and commitments.
Major Duties and Responsibilities
Ensure every team member delivers an outstanding guest experience with every guest, every time, consistently modeling and coaching the Playground Rules.
Help team members understand that delivering both the Playground Rules and being Guest Ready are the two most important success factors in delighting guests.
Orchestrate the flow on the floor and act as caretaker to every guest and team member.
Work with team members to develop clear action plans for immediate and future development.
Hold team members accountable to their action plans and commitments.
Deliver clear motivating and developmental feedback in a timely manner.
Complete annual performance reviews along with monthly coaching conversations with all team members.
Understand the driving factors for success within your own business.
Identify areas of opportunity and create an action plan for improvement.
Understands that the guest experience drives the results.
Develop a professional business relationship with the Target Optical doctor, in applicable states, ensuring the delivery of all components of the convenient, collaborative, and consultative eye exam experience; meet regularly to discuss current performance and collaborate on strategies to build the doctor and retail business.
Ensure a positive and productive Target Host relationship that contributes to growing the business; meet regularly to discuss performance and collaborate on strategies to build the retail business.
Recruit the highest caliber talent and maintain a bench of potential applicants.
Understand how the best performing team members work during peak traffic.
Create schedules taking into account business trends, forecast and host traffic; own the business and adjust schedules as necessary to meet business need.
Complete payroll weekly.
Complete new‑hire and personnel change paperwork.
Be accountable to the store’s shrink percentage.
Conduct physical inventory twice per year.
Complete monthly Store Visit Form for review with RTL and optical team.
Ensure all operating policies and procedures are followed at the highest level, including merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions.
Ensure accurate completion of all sales transactions, and utilization of all sales strategies and resources.
Basic Qualifications
Bachelor’s degree or equivalent experience.
Opticianry License or American Board of Opticians Certification as required by state law.
3+ years experience in customer service or retail.
Critical thinking skills.
Recruiting, selection and development of talent.
Strong selling skills.
Motivating and influencing others.
Preferred Qualifications
3+ years management or supervisory experience.
Pay Range: 31.23–55.84
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica Speak‑Up Hotline at 844‑303‑0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
Position: Full‑Time
Overview As the Licensed Target Store Manager, you will lead a high‑performing team to deliver an incredible guest experience, meeting all brand goals and commitments.
Major Duties and Responsibilities
Ensure every team member delivers an outstanding guest experience with every guest, every time, consistently modeling and coaching the Playground Rules.
Help team members understand that delivering both the Playground Rules and being Guest Ready are the two most important success factors in delighting guests.
Orchestrate the flow on the floor and act as caretaker to every guest and team member.
Work with team members to develop clear action plans for immediate and future development.
Hold team members accountable to their action plans and commitments.
Deliver clear motivating and developmental feedback in a timely manner.
Complete annual performance reviews along with monthly coaching conversations with all team members.
Understand the driving factors for success within your own business.
Identify areas of opportunity and create an action plan for improvement.
Understands that the guest experience drives the results.
Develop a professional business relationship with the Target Optical doctor, in applicable states, ensuring the delivery of all components of the convenient, collaborative, and consultative eye exam experience; meet regularly to discuss current performance and collaborate on strategies to build the doctor and retail business.
Ensure a positive and productive Target Host relationship that contributes to growing the business; meet regularly to discuss performance and collaborate on strategies to build the retail business.
Recruit the highest caliber talent and maintain a bench of potential applicants.
Understand how the best performing team members work during peak traffic.
Create schedules taking into account business trends, forecast and host traffic; own the business and adjust schedules as necessary to meet business need.
Complete payroll weekly.
Complete new‑hire and personnel change paperwork.
Be accountable to the store’s shrink percentage.
Conduct physical inventory twice per year.
Complete monthly Store Visit Form for review with RTL and optical team.
Ensure all operating policies and procedures are followed at the highest level, including merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions.
Ensure accurate completion of all sales transactions, and utilization of all sales strategies and resources.
Basic Qualifications
Bachelor’s degree or equivalent experience.
Opticianry License or American Board of Opticians Certification as required by state law.
3+ years experience in customer service or retail.
Critical thinking skills.
Recruiting, selection and development of talent.
Strong selling skills.
Motivating and influencing others.
Preferred Qualifications
3+ years management or supervisory experience.
Pay Range: 31.23–55.84
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica Speak‑Up Hotline at 844‑303‑0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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