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Publicisgroupe

Data-Driven Customer Support Specialist

Publicisgroupe, Boston, Massachusetts, us, 02298

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A leading digital commerce company in Boston is seeking a Customer Support Associate to assist clients with product inquiries and technical issues. The ideal candidate will have strong problem-solving skills, experience with ticketing systems like Zendesk, and excellent client communication abilities. This role plays a crucial part in ensuring customer success and involves monitoring support tickets and providing guidance for data organization. Competitive benefits and a supportive work environment are offered, along with a salary range of $39,710 - $55,110 annually. #J-18808-Ljbffr