Data-Driven Customer Support Specialist

A leading digital commerce company in Boston seeks a Customer Support Associate to assist clients with technical questions and ensure their success with products. Key responsibilities include fielding technical issues, solving unique problems, and monitoring support queues. Candidates should have strong analytical skills, experience with ticketing systems like Zendesk, and intermediate Excel proficiency. A supportive and diverse work environment with robust benefits is offered, including medical coverage and flexible time off, making this an attractive opportunity for growth. #J-18808-Ljbffr