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NFP, an Aon company

Benefit Coordinator

NFP, an Aon company, Bethesda, Maryland, us, 20811

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Benefit Coordinator

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NFP, an Aon company .

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people‑first approach. To learn more, please visit: https://www.NFP.com.

Summary:

As a Benefits Coordinator you will have the opportunity to be part of a training class, learning the ins and outs of the Benefits industry. You will work closely with account teams, assisting with the day‑to‑day servicing of our clients. This is an amazing opportunity to start in an entry level role and grow with us!

Essential Duties And Responsibilities

Gains exposure to clients and carrier contacts; attends meetings and calls, may take an active role with clients

Assist Account Manager in preparing insurance company proposal requests and spreadsheeting results, benefits and rates

Reviews client documents and summary of benefits and coverage for accuracy under the direction of more senior team members

Creates and maintain client files in accordance with office procedures

Answers administrative questions from clients and/or insurance company personnel such as ID card request, claims or billing questions

May have direct contact with vendors or clients for clerical and administrative assistance

May have direct contact with clients for open enrollments administration, as a support to the Account Manager

Assist Account Manager in preparing insurance company proposal requests and spreadsheeting proposals

Assist Account Teams in their preparation for client meetings by reviewing presentations for grammar, verification of rates and benefits and ensuring formatting is appropriate

Coordinate client mailings, communications or packets related to Open Enrollment, as directed by the Account Manager

Complete and process group applications and Broker of Record letters, as directed by the Account Manager

Create and maintain client calendar, remind more senior team members of important dates to ensure completion of pending items and future deliverables

Assists in research of questions regarding benefits and vendor/carrier products and services

Enrollment fulfillment during renewal and new business onboarding process

Assist Account Managers in the gathering of form 5500 information, maintain 5500 calendar and tracker, reach out to carriers when needed

Assists Account Managers with client projects such as implementation of new business, open enrollment process, non‑discrimination testing, etc

Assists with problem resolution on claims, billing and eligibility issues with carriers

Create and maintain files and client data; maintain client data Salesforce, as directed by Account Manager

Maintain library of life and benefits magazine publications, insurance company newsletters, legislative updates, and reference materials

Attend seminars and classes related to the department and to maintain L&H License

Participate in training regarding carrier products and systems

Knowledge, Skills, And/or Abilities

Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and service

Ability to work independently and anticipate client and team needs

Effective time management and decision making skills

Diligent follow up skills

Ability to express ideas clearly in both written and oral communications

Strong Microsoft Excel and PowerPoint skills

Commanding presentation and public speaking abilities

Education And/or Experience

High School or equivalent

More than 2 years related experience and/or training or equivalent combination of education and experience

Certificates, Licenses, Registration

License to be obtained within first year of employment

What We Offer We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $43,000–$57,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.

NFP is an inclusive Equal Employment Opportunity employer.

Seniority level Not Applicable

Employment type Full‑time

Job function Business Development

Industries Insurance

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