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Energy Hire

Director of Energy Strategy & Transformation (DSO)

Energy Hire, Kenmore, New York, United States

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Director of Energy Strategy & Transformation (DSO) National Grid is hiring a Director of Energy Strategy & Transformation (DSO) for our Distribution System Operating department in New York. Locations: Buffalo, NY. Position type: Full‑time, On‑site. Salary: $174,000 – $246,000.

National Grid is a leading utility that delivers safe and secure energy to homes, communities, and businesses. Our commitment is to advance a sustainable future by anticipating consumer needs, reducing delivery costs, and pioneering flexible energy systems.

About This Job This role will develop and execute the vision for our Distribution System Operator (DSO) in New York, integrating new technologies, regulatory frameworks, and customer engagement strategies. The Director will lead the team, define financial impacts, and drive collaboration across internal teams and external partners.

Job Purpose The electric utility industry is undergoing rapid transformation through distributed generation, accelerated load growth, and rising customer expectations. The Director will create and drive a vision for the future DSO model, ensuring safe, reliable, and innovative grid management.

Key Accountabilities

Strategic Leadership: Develop a compelling DSO vision for NY Electric, aligned with organizational goals and industry trends.

Build, coach, and lead a high‑performing team, hiring and developing talent.

Create and maintain prioritized roadmaps (5‑year and annual) for DSO transformation.

Define the financial impacts to customers, third parties, and National Grid based on the range of DSO adoption.

Stakeholder Engagement: Educate and influence senior leadership on DSO objectives and progress.

Drive collaboration with internal teams (electric operations, control centre, regulatory, customer, IT, finance) and external partners (policy makers, regulators, industry peers).

Represent NY in cross‑regional initiatives with New England and UK counterparts and external stakeholders such as PSC staff.

Execution & Change Management: Drive the implementation of DSO strategies, ensuring measurable financial and operational impacts.

Oversee proactive communication, training, and change management for all impacted groups.

Engage with digital delivery teams to ensure technology supports business objectives.

Coordinate process changes and ensure alignment with business objectives.

Performance & Benefit Realization: Define and track key performance indicators (KPIs) such as grid reliability, DER integration, and stakeholder satisfaction.

Own the realization of business and customer benefits, ensuring clarity and accountability across teams.

Industry Benchmarking & Networking: Benchmark against internal and external best practices, define and monitor industry signposts, and drive change based on insights.

Understand the digital product landscape for DSO capabilities and collaborate to define DSO technology & data strategies.

Proactively network with other utilities and industry partners to leverage innovations and improvement opportunities.

Organizational Development: Define the long‑term organisational structure for DSO and supporting teams and lead the growth and evolution of the team, including current open positions and consultants.

Qualifications

Bachelor’s degree in a relevant field; advanced degree preferred.

10+ years of leadership experience, including managing change programmes and integrating multiple business units.

Proven track record with regulated utilities and knowledge of NY public policy (REV, CLCPA) and “Grid of the Future” initiatives.

Experience and knowledge of electric customer programmes.

Strong strategic, analytical, and problem‑solving skills.

Demonstrated ability to lead multi‑functional teams and deliver complex projects on time.

Exceptional communication skills, able to convey complex concepts to diverse audiences.

Experience with utility regulatory models and regulated finance.

Ability to build relationships and influence stakeholders at all levels, both internally and externally.

Commitment to fostering a culture of high performance, continuous improvement, and diversity, equity, and inclusion.

A valid driver’s licence with a safe driving history that meets National Grid’s Safe Driver policy is required.

Interested candidates should demonstrate a passion for energy transformation, a track record of strategic leadership, and the ability to inspire teams and stakeholders.

Salary Information Downstate, NY: $209,000 – $246,000.

Upstate, NY: $174,000 – $205,000.

National Grid is an equal‑opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

Seniority Level Director

Employment Type Full‑time

Job Function Management and Manufacturing

Industries Software Development

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