Western Union
Director, FIU Administration and Oversight
Western Union, Denver, Colorado, United States, 80285
Director, FIU Administration and Oversight
As Director, FIU Administration and Oversight, you will lead the enterprise-wide function that provides support and oversight to the FIU. Responsibilities include governance, training and development, data strategy, innovation, finance, workforce planning, management reporting, risk collection, documentation, audits & exams, and FIU-wide communication. You will oversee key shared services and programs across more than 400 investigative team members, drive organizational design and operational strategy, and lead the FIU’s Office of Ecosystem Investigations.
Role Responsibilities
Oversee internal governance, training and development, data strategy, innovation, finance, workforce planning, management reporting, risk collection, documentation, audits & exams, and FIU-wide communication.
Develop staffing models, resource plans, and operational strategies for investigative teams globally.
Set clear expectations and manage delivery across multiple regions and teams.
Use risk‑management tools to monitor operational health and identify opportunities to strengthen FIU processes and controls.
Simplify workflows, modernize tools, and guide teams through organizational and procedural changes.
Communicate risks, trends, and program insights directly to senior leaders.
Oversee monitoring design, workflow development, and governance visibility for digital products.
Translate investigative needs into technical requirements and system enhancements for new products and services.
Role Requirements
Deep experience in AML, FIU-related operations, governance, and financial crime investigations.
Familiarity with modern data analysis and visualization tools and ability to provide direction to team members supporting FIU data, reporting, and technical needs.
Strong leadership skills with experience supporting large, global teams.
Excellent communication, problem‑solving, and analytical abilities.
Comfort working in fast‑moving environments and leading through change.
Proficiency with Microsoft Office and ability to adopt new tools quickly.
Preferred Experience / Skills
Minimum of 6–8 years of relevant experience in retail/consumer financial services/payment services organizations or a regulatory agency or law firm involving payment services compliance issues.
5+ years experience in a compliance management role focusing on anti‑money laundering responsibilities.
5+ years experience in a management/supervisory position with multiple multi‑jurisdictional direct reports.
Law or other graduate degrees are desirable.
Substantive understanding of retail/commercial financial products/services.
Substantive understanding of anti‑money laundering regulations within the banking/financial services industry.
Understanding of technology and best practices in the compliance field.
Proven track record of complex problem solving and decision‑making ability.
Strong analytical skills. Effective leader and team player.
Strong, decisive, bottom‑line, action‑oriented manager of people and projects capable of obtaining results.
Effective communicator, orally and in writing.
Salary The base salary range is $165,000–$180,000 USD per year. Total on‑target compensation includes a base salary plus long‑term and short‑term incentives that align with individual and company performance.
Benefits
Access to short‑term incentives, multiple health insurance options, accident and life insurance, and development platforms.
Family First Program
Flexible time off
Medical, dental and life insurance
Tuition assistance program
Parental leave
Western Union values in‑person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives. By connecting face‑to‑face, we are better able to learn from our peers, problem‑solve together, and innovate.
Hybrid Work Model Western Union has determined this role to be Hybrid. Employees are expected to work from the office at least three days a week, blending on‑site and remote work.
For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: You may redact age‑identifying information from any materials you submit. This will not penalize you.
We are passionate about belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date: 02-28-2026. This application window is a good‑faith estimate of the time that this posting will remain open. The posting will be promptly updated if the deadline is extended or the role is filled.
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Role Responsibilities
Oversee internal governance, training and development, data strategy, innovation, finance, workforce planning, management reporting, risk collection, documentation, audits & exams, and FIU-wide communication.
Develop staffing models, resource plans, and operational strategies for investigative teams globally.
Set clear expectations and manage delivery across multiple regions and teams.
Use risk‑management tools to monitor operational health and identify opportunities to strengthen FIU processes and controls.
Simplify workflows, modernize tools, and guide teams through organizational and procedural changes.
Communicate risks, trends, and program insights directly to senior leaders.
Oversee monitoring design, workflow development, and governance visibility for digital products.
Translate investigative needs into technical requirements and system enhancements for new products and services.
Role Requirements
Deep experience in AML, FIU-related operations, governance, and financial crime investigations.
Familiarity with modern data analysis and visualization tools and ability to provide direction to team members supporting FIU data, reporting, and technical needs.
Strong leadership skills with experience supporting large, global teams.
Excellent communication, problem‑solving, and analytical abilities.
Comfort working in fast‑moving environments and leading through change.
Proficiency with Microsoft Office and ability to adopt new tools quickly.
Preferred Experience / Skills
Minimum of 6–8 years of relevant experience in retail/consumer financial services/payment services organizations or a regulatory agency or law firm involving payment services compliance issues.
5+ years experience in a compliance management role focusing on anti‑money laundering responsibilities.
5+ years experience in a management/supervisory position with multiple multi‑jurisdictional direct reports.
Law or other graduate degrees are desirable.
Substantive understanding of retail/commercial financial products/services.
Substantive understanding of anti‑money laundering regulations within the banking/financial services industry.
Understanding of technology and best practices in the compliance field.
Proven track record of complex problem solving and decision‑making ability.
Strong analytical skills. Effective leader and team player.
Strong, decisive, bottom‑line, action‑oriented manager of people and projects capable of obtaining results.
Effective communicator, orally and in writing.
Salary The base salary range is $165,000–$180,000 USD per year. Total on‑target compensation includes a base salary plus long‑term and short‑term incentives that align with individual and company performance.
Benefits
Access to short‑term incentives, multiple health insurance options, accident and life insurance, and development platforms.
Family First Program
Flexible time off
Medical, dental and life insurance
Tuition assistance program
Parental leave
Western Union values in‑person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives. By connecting face‑to‑face, we are better able to learn from our peers, problem‑solve together, and innovate.
Hybrid Work Model Western Union has determined this role to be Hybrid. Employees are expected to work from the office at least three days a week, blending on‑site and remote work.
For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: You may redact age‑identifying information from any materials you submit. This will not penalize you.
We are passionate about belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date: 02-28-2026. This application window is a good‑faith estimate of the time that this posting will remain open. The posting will be promptly updated if the deadline is extended or the role is filled.
#J-18808-Ljbffr