Director, Luxury Customer Experience

A leading home and security products company is seeking a Director of Customer Experience to oversee luxury brand service delivery across North America. This position involves managing a large team, driving service innovations, and ensuring operational excellence with a strong focus on customer satisfaction. Ideal candidates will have extensive leadership experience in customer service and be adept at using technology to enhance processes. The role is hybrid with a base in Deerfield, IL, offering a competitive salary and comprehensive benefits package. #J-18808-Ljbffr