Director, Luxury Customer Experience

A leading home products company in Deerfield, IL is seeking a Director, Customer Experience to manage the customer service delivery for its luxury brands. This role involves overseeing a large team, ensuring high-quality service across channels, and leveraging technology to enhance user experiences. The ideal candidate has extensive experience in customer service leadership and a background in luxury service environments. Competitive salary between $130,000 and $190,000 and a hybrid work model offered. #J-18808-Ljbffr