FGG Spa, LLC
Assistant Spa Manager
Location
1570 Egypt Rd, Phoenixville, PA 19460.
Overview Hand & Stone Massage and Facial Spa Phoenixville - Oaks is searching for a rock star Assistant Spa Manager to manage daily front desk operations, drive sales, and deliver a world‑class client experience. A 1–3 year leadership experience is desired, and the role is ideal for a long‑term career with significant professional growth opportunities.
Benefits
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Medical, Dental, Vision, Life, and Supplemental Insurance with a generous employer contribution
401K plan with a 5% company match
Competitive compensation structure including commission and performance‑based bonuses
Professional and safe working environment
Employee retail and service discounts
Opportunity for professional growth
Responsibilities Assist the General Manager in managing daily operations of the front desk and sales team, coaching and training staff to achieve performance goals, driving membership and gift card sales, coordinating recruiting, hiring, onboarding, and training processes, and handling administrative duties including reporting and cash handling.
Provide excellent customer service and experiences to all guests and members, maintaining personal sales performance and meeting or exceeding expectations.
Requirements
Passion for communicating with people and providing excellent service.
Capability to work flexible hours, including nights, weekends, and some holidays.
Ability to occasionally travel for training sessions, conferences, meetings with clients, or other business‑related activities.
Excellent verbal and written communication skills.
A fast learner, with a positive attitude.
Comfortable in a fast‑paced, high‑volume environment.
Computer proficiency; knowledge of retail/appointment booking computer systems is a plus.
A strong team player with the ability to work independently under minimal supervision.
Exceptional organization skills, including attention to detail and multitasking.
Critical thinking skills including customer conflict resolution.
Compensation Package
Base Salary: $16–$18 per hour (varies with experience and skill).
Monthly bonus: average $300–$400, based on individual and team achievements.
Uncapped commission structure providing additional earning potential ($1–$2 per hour for top performers).
Average total annual compensation: $35,000–$44,000.
About FGG Spa, LLC FGG Spa, LLC is a growth‑focused franchisee of Hand & Stone Massage and Facial Spa, operating more than 58 locations across 8 states in the U.S. Our organization offers benefits that typically exceed those of family‑owned businesses, while remaining a family‑owned operation. We prioritize people and our culture.
We can’t wait to meet you!
Job Information
Seniority level:
Entry level
Employment type:
Full‑time
Job function:
Management and Manufacturing
Industry:
Wellness and Fitness Services
I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from Hand & Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including hiring and termination, benefits, compensation, day‑to‑day activities, and terms or conditions of employment. Hand & Stone Franchise Corp. does not accept, review, or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.
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Overview Hand & Stone Massage and Facial Spa Phoenixville - Oaks is searching for a rock star Assistant Spa Manager to manage daily front desk operations, drive sales, and deliver a world‑class client experience. A 1–3 year leadership experience is desired, and the role is ideal for a long‑term career with significant professional growth opportunities.
Benefits
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Medical, Dental, Vision, Life, and Supplemental Insurance with a generous employer contribution
401K plan with a 5% company match
Competitive compensation structure including commission and performance‑based bonuses
Professional and safe working environment
Employee retail and service discounts
Opportunity for professional growth
Responsibilities Assist the General Manager in managing daily operations of the front desk and sales team, coaching and training staff to achieve performance goals, driving membership and gift card sales, coordinating recruiting, hiring, onboarding, and training processes, and handling administrative duties including reporting and cash handling.
Provide excellent customer service and experiences to all guests and members, maintaining personal sales performance and meeting or exceeding expectations.
Requirements
Passion for communicating with people and providing excellent service.
Capability to work flexible hours, including nights, weekends, and some holidays.
Ability to occasionally travel for training sessions, conferences, meetings with clients, or other business‑related activities.
Excellent verbal and written communication skills.
A fast learner, with a positive attitude.
Comfortable in a fast‑paced, high‑volume environment.
Computer proficiency; knowledge of retail/appointment booking computer systems is a plus.
A strong team player with the ability to work independently under minimal supervision.
Exceptional organization skills, including attention to detail and multitasking.
Critical thinking skills including customer conflict resolution.
Compensation Package
Base Salary: $16–$18 per hour (varies with experience and skill).
Monthly bonus: average $300–$400, based on individual and team achievements.
Uncapped commission structure providing additional earning potential ($1–$2 per hour for top performers).
Average total annual compensation: $35,000–$44,000.
About FGG Spa, LLC FGG Spa, LLC is a growth‑focused franchisee of Hand & Stone Massage and Facial Spa, operating more than 58 locations across 8 states in the U.S. Our organization offers benefits that typically exceed those of family‑owned businesses, while remaining a family‑owned operation. We prioritize people and our culture.
We can’t wait to meet you!
Job Information
Seniority level:
Entry level
Employment type:
Full‑time
Job function:
Management and Manufacturing
Industry:
Wellness and Fitness Services
I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from Hand & Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including hiring and termination, benefits, compensation, day‑to‑day activities, and terms or conditions of employment. Hand & Stone Franchise Corp. does not accept, review, or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.
#J-18808-Ljbffr