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One Million Degrees

Program Coordinator

One Million Degrees, Chicago, Illinois, United States, 60290

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One Million Degrees accelerates community college students’ progress on career pathways to economic mobility.

Over 60% of students who start community college do not complete a degree or successfully transfer to a four‑year institution. However, 84% of jobs in the US require skills training beyond high school. OMD’s holistic support model is designed to support community college students as they work toward degrees and careers. From tutors and coaches to financial assistance and professional development, OMD helps community college students succeed in school, work, and life, transforming their futures and the futures of those around them for generations.

The OMD student support model is rooted in evaluation and evidence: A randomized controlled trial conducted with the University of Chicago Inclusive Economy Lab shows that OMD scholars are 70% more likely to enroll, 94% more likely to persist, 73% more likely to earn a degree.

Currently, OMD serves scholars in all 7 of the City Colleges of Chicago (CCC) and is scaling to reach over 3000 community college scholars by 2026 through our unique partnership with CCC. In addition to direct services, OMD partners with employers across industries to build on‑ramps to in‑demand jobs through internships and apprenticeships, and supports institutions nationwide to design and implement models of holistic student support.

Through this growing body of work, OMD continues to have a profound impact in Chicagoland while becoming a national model for sustainable, scalable, and systemic change.

OMD Values: Equity:

We address historical and existing systemic inequities by taking a holistic approach to supporting students on their path to economic mobility.

Excellence:

We hold ourselves to a high bar and provide exceptional support so that students are empowered to achieve their ambitions.

Community:

We unite around putting students first, collaborating with partners, and celebrating our collective wins.

Learning:

We each adapt to a changing world and refine our approach to support students, community members, staff, and stakeholders along the way.

Amplify:

We advocate for our students and share what we've learned as leaders in the field.

Position Summary: The Program Coordinator (PC) is the heart of OMD’s Scholar Support Model, responsible for effectively managing a caseload of up to 75 community college students ensuring their successful persistence and completion in college and the OMD Program, as well as a successful transition to a bachelor’s program or career.

The OMD PC will be embedded at one of our City Colleges’ partner sites including but not limited to Harold Washington, Malcolm X or Olive‑Harvey College. Duties, which are outlined below, include Scholar engagement and management, partner engagement, data collection and analysis, curriculum facilitation, and recruitment support. Through OMD partnerships, this PC will likely work closely with non‑traditional student populations including adult learners and part‑time attendees.

One Million Degrees is a friendly, diverse office with ambitious goals and a relentless drive to achieve them. Join our dynamic team of talented, hard‑working individuals who believe that a single degree can change the world.

Specific duties and responsibilities include: Scholar Engagement and Management

Implement OMD’s high‑touch Scholar support model with fidelity to ensure Scholar academic, personal, and professional goals are being met and that Scholars are on‑track to graduate within three years.

Build rapport with Scholars and continuously engage and hold them accountable to OMD program expectations and requirements.

Serve as a thought partner to assist Scholars in exploring solutions to problems and ensuring persistence in the face of obstacles that could derail progress toward goals.

Promote scholar registration and attendance at relevant OMD and partner college programming.

Partner Engagement and Management

Build relationships with campus partners by attending campus programming and regularly meeting with student services staff, to leverage and strengthen Scholars’ networks of support.

Maintain awareness of the type and availability of college and community resources and efficiently connect Scholars to the appropriate services.

Coordinate with other OMD stakeholders, such as coach volunteers and tutors, ensuring that Scholars follow‑up with these resources.

Maintain awareness and understanding of OMD’s partner collaborations.

Data Collection and Analysis

Use Salesforce database to maintain accurate and timely data on Scholar interactions, grades and program participation to identify patterns in the scholar population and program performance.

Gather and track Scholar program deliverables that align with OMD’s pillars of support and overall data health and integrity, such as student services and resource usage, current and post‑grad plans, and setting SMART goals.

PCs are held to metrics including attempted and successful interactions with Scholars and other required deliverables.

Plan and execute monthly Scholar development sessions, Scholar orientation, and other scholar development events in collaboration with OMD staff and campus partners.

Implement high‑quality, engaging programming aimed at building Scholar community and reinforcing growth mindset and non‑cognitive skills.

Recruitment Support

Represent OMD at schools, community organizations, and scholarship fairs.

Facilitate information sessions for prospective Scholars as well as provisional admission meetings and workshops.

Collaborate with the Program Supports team to support recruitment targets and application processing.

Qualifications and Requirements: Education: No specific degree requirement; a background in education or related fields is preferred.

Experience:

2+ years (or equivalent) work experience, preferably in education or human services.

Experience having direct accountability for the achievements/outcomes of a group of individuals (caseload management experience is a plus).

Service fellowship experience such as AmeriCorps is a plus.

Skills:

Project Management:

Proven success in a project leader role with multiple stakeholders.

Communication:

Strong verbal and written communication skills; proven ability to effectively communicate with diverse audiences, especially adults and older youth.

Data Management:

Recognizes the significance of data in facilitating efficient program execution and ensuring data accuracy and reliability.

Technology:

Proficient in utilizing various Microsoft Suite platforms and demonstrates an aptitude for quickly learning and adapting to new tools to support overall work within role.

Teamwork:

Demonstrates a proven ability to work effectively and collaboratively as a member of a team.

Commitment:

Able to commit 2 years to the PC position.

Builder/entrepreneur:

Enjoys building new things in a fast‑paced environment; evidence of success in the face of ambiguity.

Independent operator:

Proven results delivery without direct supervision. Able to make day‑to‑day decisions that affect others and solve problems on‑the‑fly.

Empathy:

Evidence of trust‑based relationships with individuals of differing backgrounds.

Compensation and Benefits for Full‑time Employees:

Full Health Benefits – Provided for all full‑time employees, including medical, dental, and vision. OMD pays 100% of individual’s basic monthly health premium and 80% dependent coverage.

Employee assistance program, which offers confidential emotional support, work‑life solutions, legal guidance, financial resources, and more.

Retirement Benefits – For full‑time employees, OMD offers a 401(k) plan and matches retirement contributions up to 4% of total salary.

Generous Paid Time Off Policy – OMD has 12 paid holidays and offers up to 15 days PTO in year one, plus two floating holidays.

Monthly cell phone and internet reimbursement up to $50/month.

12 weeks of paid parental leave for birthing and non‑birthing parents.

Professional Learning Opportunities – OMD supports employee development in areas relevant to professional and organizational goals and will pay for training such as workshops and conferences as agreed upon by employee and supervisor.

Hybrid Work Schedule – One in‑office day required a week; plus, eight additional in‑person days a month if needed, which will be determined by the supervisor, with input from the employee and other team members.

* Set by Collective Bargaining Agreement between OMD and Cook County College Teachers Union.

All employees are expected to work a set number of Saturdays and evening hours per year due to organizational‑wide events.

One Million Degrees is an equal opportunity employer. We encourage applications from all individuals regardless of age, gender, race, ethnicity, religion, or sexual orientation, and evaluate all candidates based on merit.

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LinkedIn Profile URL:

Please tell me about your experience working directly with students/customers/clients? What was the role? What is one strategy you used to build the relationship/rapport? What was your biggest takeaway or lesson learned from that experience?

This role requires you to facilitate workshops for our scholars on a monthly basis. On a scale of 1-10, what is your level of comfort with large group facilitation? What experiences do you have presenting or facilitating presentations?

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