Univision Communications, Inc
ABOUT THE ROLE & TEAM
TelevisaUnivision is looking for a Production Systems Engineer, who will be responsible for but not limited to the configuration, preventative and corrective maintenance of all video/audio and RF production equipment in studios, control rooms and related Univision production plant facilities.
YOR DAY-DAY
Resolve support requests and perform preventative maintenance on production systems, equipment, including but not limited to: switchers, audio consoles, microphones, RF production equipment, video/audio distribution equipment, cameras
Install, upgrade, and maintain production systems
Troubleshoot and resolve problems with production systems equipment
Troubleshoot plant video distribution, monitoring and distribution equipment
Perform general system maintenance and support
Participate in development of SOP and implement SOP’s and training documents pertaining to the various operations of computer systems including but not limited to edit systems, project archiving and network related procedures
Provide operational training to end-users, as required
Assist with documenting, maintaining and creating back-ups of standard configurations
Provide input on equipment and software purchases
Maintain an inventory of current equipment including a log showing the latest versions of software running on production systems including: tracking the licensing of software and maintenance agreement status
Track all issues in ServiceNow, giving details about tasks performed, solutions to problems solved, and hand off any open items as appropriate with the following shifts.
YOU HAVE
Minimum three to five years of module level repair and system configuration experience; three plus years of production systems experience (including studio or remote productions)
Ability to troubleshoot production systems equipment problems, such as distorted audio and video, intermittent performance, interconnect and routing issues
Ability to troubleshoot solid state imaging cameras, audio and video servers, audio consoles, video switchers, digital effects and playback systems such as EVS, AVID Airspeeds, character generators and graphics playback systems
Ability to troubleshoot distribution equipment such as video routers, DA’s, sync generators, monitoring equipment, 5.1 multichannel audio and audio processing equipment
Proficiency with PC utilities and related software such as Visio, Excel, Word, Power Point and Access
In depth understanding of digital audio and video signals, compression methodologies, codecs and standards
Self-organized with significant attention to detail and procedures
Experience supporting end users, including all levels of management with exceptional customer service
Ability to follow through on support requests in a timely manner, escalating to other members of the team or manufacturer support when appropriate
Ability to prioritize and address multiple tasks and projects in a dynamic work environment
Ability to work independently and with other members of a team
Demonstrated significant and strong interpersonal and written communications skills
Ability to lift heavy equipment as needed (up to 50 lbs.)
Proficient English Oral and Written Communication. Multilingual capabilities in Spanish would be beneficial.
TelevisaUnivision is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics protected by law.
About TelevisaUnivision TelevisaUnivision is the world’s leading Spanish-language media company. Powered by the largest library of owned Spanish-language content and a prolific production capability, TelevisaUnivision is the top producer of original content in Spanish across news, sports and entertainment verticals. This original content powers all of TelevisaUnivision’s platforms, which include market-leading broadcast networks Univision, Las Estrellas, Canal 5 and UniMás, and a portfolio of 38 cable networks, which include TUDN, Galavisión, Distrito Comedia and TL Novelas. The company also operates the leading Mexican movie studio, Videocine, and owns and operates the largest Spanish-language audio platform in the U.S. across 35 terrestrial stations and the Uforia digital platform. TelevisaUnivision is also the owner of ViX, the largest Spanish-language streaming platform in the world. For more information, please visit televisaunivision.com .
Sobre TelevisaUnivision TelevisaUnivision es la compañía líder de medios en español en el mundo. Impulsada por la biblioteca propia más grande de contenido en español y una alta capacidad de producción, TelevisaUnivision es el más grande productor de contenido para las verticales de noticias, deportes y entretenimiento. Este contenido original es lo que impulsa las plataformas de TelevisaUnivision, que incluyen las cadenas de transmisión líderes Univision, las estrellas, Canal 5, y UniMás, y un portafolio de 38 canales de televisión de paga, que incluyen TUDN, Galavisión, Distrito Comedia, y TL Novelas. La compañía además opera el estudio de producción cinematográfica líder en México, Videocine, y posee y administra las plataformas más grandes de audio en español en Estados Unidos en 35 estaciones y la plataforma digital Uforia. TelevisaUnivision también es propietaria de ViX, el servicio de streaming en español más grande del mundo. Para más información, por favor visita televisaunivision.com .
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YOR DAY-DAY
Resolve support requests and perform preventative maintenance on production systems, equipment, including but not limited to: switchers, audio consoles, microphones, RF production equipment, video/audio distribution equipment, cameras
Install, upgrade, and maintain production systems
Troubleshoot and resolve problems with production systems equipment
Troubleshoot plant video distribution, monitoring and distribution equipment
Perform general system maintenance and support
Participate in development of SOP and implement SOP’s and training documents pertaining to the various operations of computer systems including but not limited to edit systems, project archiving and network related procedures
Provide operational training to end-users, as required
Assist with documenting, maintaining and creating back-ups of standard configurations
Provide input on equipment and software purchases
Maintain an inventory of current equipment including a log showing the latest versions of software running on production systems including: tracking the licensing of software and maintenance agreement status
Track all issues in ServiceNow, giving details about tasks performed, solutions to problems solved, and hand off any open items as appropriate with the following shifts.
YOU HAVE
Minimum three to five years of module level repair and system configuration experience; three plus years of production systems experience (including studio or remote productions)
Ability to troubleshoot production systems equipment problems, such as distorted audio and video, intermittent performance, interconnect and routing issues
Ability to troubleshoot solid state imaging cameras, audio and video servers, audio consoles, video switchers, digital effects and playback systems such as EVS, AVID Airspeeds, character generators and graphics playback systems
Ability to troubleshoot distribution equipment such as video routers, DA’s, sync generators, monitoring equipment, 5.1 multichannel audio and audio processing equipment
Proficiency with PC utilities and related software such as Visio, Excel, Word, Power Point and Access
In depth understanding of digital audio and video signals, compression methodologies, codecs and standards
Self-organized with significant attention to detail and procedures
Experience supporting end users, including all levels of management with exceptional customer service
Ability to follow through on support requests in a timely manner, escalating to other members of the team or manufacturer support when appropriate
Ability to prioritize and address multiple tasks and projects in a dynamic work environment
Ability to work independently and with other members of a team
Demonstrated significant and strong interpersonal and written communications skills
Ability to lift heavy equipment as needed (up to 50 lbs.)
Proficient English Oral and Written Communication. Multilingual capabilities in Spanish would be beneficial.
TelevisaUnivision is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics protected by law.
About TelevisaUnivision TelevisaUnivision is the world’s leading Spanish-language media company. Powered by the largest library of owned Spanish-language content and a prolific production capability, TelevisaUnivision is the top producer of original content in Spanish across news, sports and entertainment verticals. This original content powers all of TelevisaUnivision’s platforms, which include market-leading broadcast networks Univision, Las Estrellas, Canal 5 and UniMás, and a portfolio of 38 cable networks, which include TUDN, Galavisión, Distrito Comedia and TL Novelas. The company also operates the leading Mexican movie studio, Videocine, and owns and operates the largest Spanish-language audio platform in the U.S. across 35 terrestrial stations and the Uforia digital platform. TelevisaUnivision is also the owner of ViX, the largest Spanish-language streaming platform in the world. For more information, please visit televisaunivision.com .
Sobre TelevisaUnivision TelevisaUnivision es la compañía líder de medios en español en el mundo. Impulsada por la biblioteca propia más grande de contenido en español y una alta capacidad de producción, TelevisaUnivision es el más grande productor de contenido para las verticales de noticias, deportes y entretenimiento. Este contenido original es lo que impulsa las plataformas de TelevisaUnivision, que incluyen las cadenas de transmisión líderes Univision, las estrellas, Canal 5, y UniMás, y un portafolio de 38 canales de televisión de paga, que incluyen TUDN, Galavisión, Distrito Comedia, y TL Novelas. La compañía además opera el estudio de producción cinematográfica líder en México, Videocine, y posee y administra las plataformas más grandes de audio en español en Estados Unidos en 35 estaciones y la plataforma digital Uforia. TelevisaUnivision también es propietaria de ViX, el servicio de streaming en español más grande del mundo. Para más información, por favor visita televisaunivision.com .
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