Remote Senior Director of Operations for SaaS Growth & CX

A leading SaaS company in California is seeking a Senior Director of Operations to drive operational excellence and ensure high-quality service for customers. In this pivotal role, you will lead Customer Success, Support, and Implementations teams while collaborating with cross-functional leaders to improve retention and support product adoption. The ideal candidate has over 5 years in similar roles, strong leadership skills, and a background in the travel industry or related automation. #J-18808-Ljbffr