Jane Pauley Community Health Center, Inc.
Director of Quality & Population Health
Jane Pauley Community Health Center, Inc., Indiana, Pennsylvania, us, 15705
Empowering communities through accessible, inclusive, and compassionate care.
At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we’re committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we’re proud to create a welcoming, team-based environment where employees can grow and thrive.
Reports To: Chief Medical Officer
Join Jane Pauley Community Health Center
We are seeking an experienced Director of Quality and Population Health to provide strategic and operational leadership across clinical quality, regulatory compliance, population health, and value-based care.
This role is critical to sustaining excellence in care delivery, strengthening outcomes for the populations we serve, and ensuring JPCHC remains compliant with HRSA, UDS reporting, Joint Commission standards, payer quality programs, and internal clinical benchmarks.
Position Summary Under the direction of the Chief Medical Officer, and in close partnership with executive leadership, site leaders, and clinical teams, the Director of Quality and Population Health leads the organization’s quality infrastructure and population health strategy.
This leader ensures JPCHC:
Maintains a high-quality, safe, and reliable clinical care environment
Achieves and sustains top-tier performance on clinical quality measures (UDS, HRSA, HEDIS, payer programs, and internal metrics)
Maximizes performance in value-based payment arrangements
Strengthens its impact on Social Drivers of Health to improve long-term patient outcomes
Key Responsibilities Quality & Regulatory Leadership
Develop, implement, and sustain JPCHC’s Quality Improvement Plan in alignment with organizational goals, federal and state regulations, HRSA requirements, Joint Commission standards, and payer expectations
Lead and facilitate the Quality Improvement / Quality Assurance (QI/QA) Committee
Administer the enterprise Quality Program, including governance structure, committee cadence, dashboards, and reporting
Maintain HRSA FTCA compliance, QA/QI documentation, audit readiness, and corrective action plans following audits, site visits, or adverse events
Oversee incident reporting, root cause analysis, sentinel event prevention, and follow-up processes
Partner with Compliance to reduce organizational risk and standardize safe clinical practices
Clinical Quality & Population Health
Define and operationalize quality goals, targets, and expected workflows across all practice sites
Lead the development and standardization of clinical workflows for chronic disease management, preventive care, immunizations, lab follow-up, referrals, and care coordination
Partner with nursing, providers, and site leadership to close care gaps and improve outcomes
Monitor documentation accuracy and support provider feedback and performance improvement
Lead initiatives supporting Patient-Centered Medical Home (PCMH) designation and value-based care success
Track and improve infection control, medication safety, and safety culture metrics
Lead Quality Department staff using Lean, PDSA, Six Sigma, or similar improvement methodologies
Coach site leaders on translating quality initiatives into daily operations
Design and support training related to quality workflows, documentation standards, and improvement methods
Serve as an educator and mentor in quality, safety, and high-reliability practices
Promote a culture of transparency, learning, accountability, and continuous improvement
Strategic & Organizational Partnership
Advise executive leadership on staffing and infrastructure needed to meet quality and population health goals
Identify and eliminate unwarranted variation in clinical practice
Support grant compliance and performance related to quality and population health deliverables
Participate in committees, leadership meetings, and organizational initiatives related to HRSA policy, PCMH, and clinical protocols
Direct Supervisory Responsibilities
Quality Liaison
Patient-Centered Medical Home (PCMH) Coordinator
Key Collaborative Relationships
Chief Medical Officer
Chief Operating Officer
Chief Information Officer
Director of Clinical Informatics
Compliance Officer
Regional and Executive Behavioral Health Leadership
Regional Medical Directors
Site Managers
Physicians, Advanced Practice Clinicians, Therapists
Contracted and Partnered Care Management Teams
Qualifications Education & Experience
Master’s degree in Public Health, Nursing, Pharmacy, or related field (MPH, MSN, DNP, PharmD required)
Certified Professional in Healthcare Quality (CPHQ) preferred
Minimum of five (5) years of leadership experience in ambulatory or primary care settings
Strong knowledge of the Federally Qualified Health Center (FQHC) model
Experience with Patient-Centered Medical Home (PCMH) initiatives preferred
Demonstrated expertise in population health management and chronic disease management
Proven success leading pay-for-performance and value-based care programs
Experience with Lean, Six Sigma, or other quality improvement methodologies (certification preferred)
Advanced skills in healthcare data analysis and performance measurement
Skills & Attributes
Highly organized with exceptional attention to detail and follow-through
Strong strategic, analytical, and problem-solving skills
Effective communicator with the ability to influence across disciplines
Demonstrates professionalism, integrity, and confidentiality
Proficient with EHR systems and Microsoft Office applications
Willingness and ability to travel up to 50% across regional practice sites
Certifications & Licensure
American Heart Association Basic Life Support (BLS) required
State licensure commensurate with education
What We Offer:
Highly competitive and comprehensive medical, dental, vision, benefit plans
Generous paid time off, including vacation and sick time
401(k) with a 6% contribution
Life and Disability insurance plan
Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
#J-18808-Ljbffr
At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we’re committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we’re proud to create a welcoming, team-based environment where employees can grow and thrive.
Reports To: Chief Medical Officer
Join Jane Pauley Community Health Center
We are seeking an experienced Director of Quality and Population Health to provide strategic and operational leadership across clinical quality, regulatory compliance, population health, and value-based care.
This role is critical to sustaining excellence in care delivery, strengthening outcomes for the populations we serve, and ensuring JPCHC remains compliant with HRSA, UDS reporting, Joint Commission standards, payer quality programs, and internal clinical benchmarks.
Position Summary Under the direction of the Chief Medical Officer, and in close partnership with executive leadership, site leaders, and clinical teams, the Director of Quality and Population Health leads the organization’s quality infrastructure and population health strategy.
This leader ensures JPCHC:
Maintains a high-quality, safe, and reliable clinical care environment
Achieves and sustains top-tier performance on clinical quality measures (UDS, HRSA, HEDIS, payer programs, and internal metrics)
Maximizes performance in value-based payment arrangements
Strengthens its impact on Social Drivers of Health to improve long-term patient outcomes
Key Responsibilities Quality & Regulatory Leadership
Develop, implement, and sustain JPCHC’s Quality Improvement Plan in alignment with organizational goals, federal and state regulations, HRSA requirements, Joint Commission standards, and payer expectations
Lead and facilitate the Quality Improvement / Quality Assurance (QI/QA) Committee
Administer the enterprise Quality Program, including governance structure, committee cadence, dashboards, and reporting
Maintain HRSA FTCA compliance, QA/QI documentation, audit readiness, and corrective action plans following audits, site visits, or adverse events
Oversee incident reporting, root cause analysis, sentinel event prevention, and follow-up processes
Partner with Compliance to reduce organizational risk and standardize safe clinical practices
Clinical Quality & Population Health
Define and operationalize quality goals, targets, and expected workflows across all practice sites
Lead the development and standardization of clinical workflows for chronic disease management, preventive care, immunizations, lab follow-up, referrals, and care coordination
Partner with nursing, providers, and site leadership to close care gaps and improve outcomes
Monitor documentation accuracy and support provider feedback and performance improvement
Lead initiatives supporting Patient-Centered Medical Home (PCMH) designation and value-based care success
Track and improve infection control, medication safety, and safety culture metrics
Lead Quality Department staff using Lean, PDSA, Six Sigma, or similar improvement methodologies
Coach site leaders on translating quality initiatives into daily operations
Design and support training related to quality workflows, documentation standards, and improvement methods
Serve as an educator and mentor in quality, safety, and high-reliability practices
Promote a culture of transparency, learning, accountability, and continuous improvement
Strategic & Organizational Partnership
Advise executive leadership on staffing and infrastructure needed to meet quality and population health goals
Identify and eliminate unwarranted variation in clinical practice
Support grant compliance and performance related to quality and population health deliverables
Participate in committees, leadership meetings, and organizational initiatives related to HRSA policy, PCMH, and clinical protocols
Direct Supervisory Responsibilities
Quality Liaison
Patient-Centered Medical Home (PCMH) Coordinator
Key Collaborative Relationships
Chief Medical Officer
Chief Operating Officer
Chief Information Officer
Director of Clinical Informatics
Compliance Officer
Regional and Executive Behavioral Health Leadership
Regional Medical Directors
Site Managers
Physicians, Advanced Practice Clinicians, Therapists
Contracted and Partnered Care Management Teams
Qualifications Education & Experience
Master’s degree in Public Health, Nursing, Pharmacy, or related field (MPH, MSN, DNP, PharmD required)
Certified Professional in Healthcare Quality (CPHQ) preferred
Minimum of five (5) years of leadership experience in ambulatory or primary care settings
Strong knowledge of the Federally Qualified Health Center (FQHC) model
Experience with Patient-Centered Medical Home (PCMH) initiatives preferred
Demonstrated expertise in population health management and chronic disease management
Proven success leading pay-for-performance and value-based care programs
Experience with Lean, Six Sigma, or other quality improvement methodologies (certification preferred)
Advanced skills in healthcare data analysis and performance measurement
Skills & Attributes
Highly organized with exceptional attention to detail and follow-through
Strong strategic, analytical, and problem-solving skills
Effective communicator with the ability to influence across disciplines
Demonstrates professionalism, integrity, and confidentiality
Proficient with EHR systems and Microsoft Office applications
Willingness and ability to travel up to 50% across regional practice sites
Certifications & Licensure
American Heart Association Basic Life Support (BLS) required
State licensure commensurate with education
What We Offer:
Highly competitive and comprehensive medical, dental, vision, benefit plans
Generous paid time off, including vacation and sick time
401(k) with a 6% contribution
Life and Disability insurance plan
Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
#J-18808-Ljbffr