Senior ITSM Problem Manager (TS/SCI)

A leading technology company is seeking a Senior IT Service Management (ITSM) Problem Manager to enhance operations within the DTRA I3TS program. This role focuses on managing recurring IT issues to ensure seamless mission operations. Key responsibilities include root cause analysis, proactive problem management, and collaboration across IT teams. Candidates must have a Bachelor's degree, ITIL4 certification, and extensive experience in ITSM, along with a current Top Secret/SCI Clearance. A customer service mindset and strong documentation skills are essential for success in this role. #J-18808-Ljbffr