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The Association of Technology, Management and Applied Engineering

Senior ITSM Problem Manager: Proactive Issue Resolution

The Association of Technology, Management and Applied Engineering, Odenton, Maryland, United States, 21113

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A leading technology organization in Odenton, Maryland, is seeking a Senior IT Service Management Problem Manager to oversee problem management processes within the DTRA I3TS program. The role requires strong skills in incident analysis, root cause determination, and proactive solutions to prevent recurring issues. Candidates must hold a Bachelor’s degree, 8+ years in ITSM, and a current Top Secret/SCI security clearance. This position values excellent communication and teamwork across multiple IT functions. #J-18808-Ljbffr