State of Maryland
STAFF SALESFORCE ENGINEER (Repost) (PROGRAM MANAGER SENIOR III)
State of Maryland, Baltimore, Maryland, United States, 21276
Staff Salesforce Engineer
Maryland Family and Medical Leave Insurance (FAMLI) makes sure all workers in Maryland have paid time off for medical and family reasons. FAMLI is a social insurance system covering 2.6 million workers and 180,000 employers, delivered as a digitally native, public‑facing service. We’re in the early stages of building something as big and as far‑reaching as unemployment insurance or a new health department.
The Digital Services team brings a modern and cross‑disciplinary approach to creating, launching, and continuously improving the digital services powering paid leave in Maryland. The team is responsible for providing human‑centered experiences to workers who need to take paid leave, employers who need to provide paid leave, and FAMLI staff who process claims and provide direct support to the public. This is a greenfield program and a rare chance to build a digital service from the ground up for the people of Maryland.
Our Staff Engineers are at the forefront of modernizing how the state approaches digital services delivery, helping define the standards and practices for future projects. This is a career‑defining civic tech opportunity to transform digital services for the State of Maryland.
This role is 100% remote.
Resumes are acceptable as additional information; however, the application must be completed or it will be subject to rejection.
Main Purpose of Job The Staff Salesforce Engineer reports to the Director of Engineering within the Division of Family and Medical Leave Insurance (FAMLI) at the Maryland Department of Labor. The Staff Salesforce Engineer manages Salesforce development and configuration for the FAMLI division. The Staff Salesforce Engineer works closely with cross‑functional vendor teams and workstream leads to ensure that our configuration of Salesforce meets the needs of the program and integrates effectively into the larger ecosystem of FAMLI digital services.
Position Duties
Provide technical expertise to implement reliable, scalable, and secure Salesforce solutions.
Work closely and collaboratively with workstream leads, the Customer Services team, and vendor teams to design and implement Salesforce solutions to meet program needs.
Maintain technical direction and standards for Salesforce configuration, custom development, and integrations between Salesforce and other FAMLI applications.
Collaborate with Staff Engineers to identify and develop solutions that work within and improve the existing FAMLI technology and services ecosystem.
Design and implement maintainable Salesforce solutions that favor out‑of‑the‑box Salesforce functionality over custom development.
Review and approve Salesforce configuration, integration, and development work from staff and contractors.
Contribute to documentation, deployment processes, tests, performance, and security.
Conduct technical discovery to understand engineering risks and opportunities to inform the technical direction of FAMLI’s services.
Minimum Qualifications
6 years of software development experience.
4 years of Salesforce development experience (Apex, Lightning Web Components, data integrations).
1 year of experience working with Salesforce Public Sector Solutions.
Desired or Preferred Qualifications
Experience building data integrations between Salesforce and other applications.
Experience with Benefit Management in Salesforce Public Sector Solutions.
Experience leading teams and/or projects.
Experience working closely with Product Management or Product Owners to make difficult decisions about feature prioritization.
Experience in providing thoughtful, clear, and constructive code review.
You fit right in at FAMLI if:
You value autonomy in your work, strive to achieve mastery in your field, and are energized by a mission‑driven organization.
You are a strong and inclusive leader who loves helping teams grow and meet difficult challenges.
You are an excellent collaborator.
You are excited about solving complex human and organizational issues.
You are an organized person who has experience coordinating complex projects.
You are great at delegating ownership to capable people.
Special Requirements All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.
Selection Process All information concerning the qualifications, including any required documentation, must be submitted by the closing date. Information submitted after this date will not be considered. Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for the interview.
Examination Process The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application.
Benefits
Full‑time, permanent position eligible for full State benefits.
Flexible hours and hybrid teleworking.
Paid holidays (12‑13 per year).
Generous paid leave package (annual, sick, personal and compensatory leave).
State Pension (defined benefit plan).
Tax‑deferred supplemental retirement savings plans (401(k) and 457).
Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services.
Flexible Spending Account plans for Health Care and Daycare.
State Employees Credit Union.
Further Instructions Online applications are strongly preferred. Please upload one Word or PDF file that includes your combined resume and cover letter using the “Transcript” upload function or via the JobAps “Other” tab. Contact the Maryland Department of Labor help desk at (410) 767‑4850 (8:00 AM to 5:00 PM daily, except for holidays and weekends) for assistance. If the online application is not possible, submit required documents via email, mail, or in person, ensuring your name, identification number (Easy ID#), and job announcement number are included. The paper application must be received by 5:00 PM, close of business, on the closing date; no postmarks will be accepted. Do not fax or email unsolicited documentation.
Maryland Department of Labor is an equal opportunity employer. It is the policy of LABOR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.
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The Digital Services team brings a modern and cross‑disciplinary approach to creating, launching, and continuously improving the digital services powering paid leave in Maryland. The team is responsible for providing human‑centered experiences to workers who need to take paid leave, employers who need to provide paid leave, and FAMLI staff who process claims and provide direct support to the public. This is a greenfield program and a rare chance to build a digital service from the ground up for the people of Maryland.
Our Staff Engineers are at the forefront of modernizing how the state approaches digital services delivery, helping define the standards and practices for future projects. This is a career‑defining civic tech opportunity to transform digital services for the State of Maryland.
This role is 100% remote.
Resumes are acceptable as additional information; however, the application must be completed or it will be subject to rejection.
Main Purpose of Job The Staff Salesforce Engineer reports to the Director of Engineering within the Division of Family and Medical Leave Insurance (FAMLI) at the Maryland Department of Labor. The Staff Salesforce Engineer manages Salesforce development and configuration for the FAMLI division. The Staff Salesforce Engineer works closely with cross‑functional vendor teams and workstream leads to ensure that our configuration of Salesforce meets the needs of the program and integrates effectively into the larger ecosystem of FAMLI digital services.
Position Duties
Provide technical expertise to implement reliable, scalable, and secure Salesforce solutions.
Work closely and collaboratively with workstream leads, the Customer Services team, and vendor teams to design and implement Salesforce solutions to meet program needs.
Maintain technical direction and standards for Salesforce configuration, custom development, and integrations between Salesforce and other FAMLI applications.
Collaborate with Staff Engineers to identify and develop solutions that work within and improve the existing FAMLI technology and services ecosystem.
Design and implement maintainable Salesforce solutions that favor out‑of‑the‑box Salesforce functionality over custom development.
Review and approve Salesforce configuration, integration, and development work from staff and contractors.
Contribute to documentation, deployment processes, tests, performance, and security.
Conduct technical discovery to understand engineering risks and opportunities to inform the technical direction of FAMLI’s services.
Minimum Qualifications
6 years of software development experience.
4 years of Salesforce development experience (Apex, Lightning Web Components, data integrations).
1 year of experience working with Salesforce Public Sector Solutions.
Desired or Preferred Qualifications
Experience building data integrations between Salesforce and other applications.
Experience with Benefit Management in Salesforce Public Sector Solutions.
Experience leading teams and/or projects.
Experience working closely with Product Management or Product Owners to make difficult decisions about feature prioritization.
Experience in providing thoughtful, clear, and constructive code review.
You fit right in at FAMLI if:
You value autonomy in your work, strive to achieve mastery in your field, and are energized by a mission‑driven organization.
You are a strong and inclusive leader who loves helping teams grow and meet difficult challenges.
You are an excellent collaborator.
You are excited about solving complex human and organizational issues.
You are an organized person who has experience coordinating complex projects.
You are great at delegating ownership to capable people.
Special Requirements All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.
Selection Process All information concerning the qualifications, including any required documentation, must be submitted by the closing date. Information submitted after this date will not be considered. Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for the interview.
Examination Process The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application.
Benefits
Full‑time, permanent position eligible for full State benefits.
Flexible hours and hybrid teleworking.
Paid holidays (12‑13 per year).
Generous paid leave package (annual, sick, personal and compensatory leave).
State Pension (defined benefit plan).
Tax‑deferred supplemental retirement savings plans (401(k) and 457).
Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services.
Flexible Spending Account plans for Health Care and Daycare.
State Employees Credit Union.
Further Instructions Online applications are strongly preferred. Please upload one Word or PDF file that includes your combined resume and cover letter using the “Transcript” upload function or via the JobAps “Other” tab. Contact the Maryland Department of Labor help desk at (410) 767‑4850 (8:00 AM to 5:00 PM daily, except for holidays and weekends) for assistance. If the online application is not possible, submit required documents via email, mail, or in person, ensuring your name, identification number (Easy ID#), and job announcement number are included. The paper application must be received by 5:00 PM, close of business, on the closing date; no postmarks will be accepted. Do not fax or email unsolicited documentation.
Maryland Department of Labor is an equal opportunity employer. It is the policy of LABOR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.
#J-18808-Ljbffr