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Shrive Technologies

Senior L3 Genesys Support Engineer – Center Platform

Shrive Technologies, Houston, Texas, United States, 77246

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A technology consulting firm is seeking an experienced L3 Support Engineer to provide advanced support for the Genesys Contact Center platform. The role involves troubleshooting complex incidents, collaborating with cross-functional teams, and ensuring the optimal performance of contact center systems. Candidates should have a minimum of 7 years in Genesys support, strong debugging skills, and familiarity with telephony protocols. This position offers full-time employment at a mid-senior level in Houston, Texas. #J-18808-Ljbffr