MSD
A leading pharmaceutical company is seeking an Associate Director, Customer Support for its US Pet Technology team. In this role, you will manage the customer experience for pet owners by optimizing relationships with third-party support partners and overseeing quality assurance programs. Required qualifications include 5+ years in customer contact center operations and strong Salesforce skills. This position offers a hybrid work schedule and a competitive salary range of $126,500 - $199,100, along with additional benefits.
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