Grow Therapy
Staff Software Engineer - Match Success
Grow Therapy, San Francisco, California, United States, 94199
Staff Software Engineer – Match Success
Join to apply for the
Staff Software Engineer - Match Success
role at
Grow Therapy .
About Us Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Since launching in February 2021, we've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We have raised more than $178 million in funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
About the Role We're looking for a highly product-driven, execution-oriented Staff Backend Engineer to define and own the technical vision for our marketplace and provider experience systems. As a senior leader on the Match Success team, you'll build the backend systems, workflows, and intelligence that enable clients and providers to connect seamlessly and form long‑lasting care relationships.
You will architect and deliver the next generation of marketplace matching – leveraging personalization, semantic search, applied AI, and scalable service design. This role operates at the intersection of product, engineering, provider success, and quality. You will bring clarity to ambiguity, drive technical strategy, and scale a high-performance engineering culture with a founder’s mindset.
This is a rare opportunity to help build the “Uber/Airbnb of healthcare” and create the marketplace that makes care accessible at national scale.
Why This Role Matters Match Success is responsible for helping clients find the right provider and build long‑term therapeutic relationships. Your work will directly shape how care is delivered and accessed nationwide. We’re building a highly scalable, intelligent marketplace platform that will power the future of healthcare access by removing friction, improving personalization, and enabling millions of people to receive the care they deserve.
What You Will Do
Define and own the long‑term technical vision for core Marketplace, Scheduling, Booking, and Provider Operations systems.
Architect scalable backend systems that support high-volume matching, transactions, availability management, and operational workflows.
Design and evolve matching, search, and personalization capabilities, including semantic search, recommendation systems, and applied AI patterns.
Continually improve key marketplace flows such as appointment management, provider discovery, cancellation handling, and practice setup.
Develop operational frameworks for planning, prioritization, incident management, and delivery excellence.
Use data deeply by instrumenting systems, measuring impact, and optimizing marketplace performance and provider‑client matching success.
Lead and mentor a high-performance engineering team, raising the bar for technical execution, communication, and problem-solving.
Create documentation, playbooks, and architectural guardrails to ensure consistency, quality, and efficiency across the engineering lifecycle.
Advocate for both client and provider experience needs, translating insights into technical investments and roadmap priorities.
What You Bring
8+ years of professional software engineering experience, including 2+ years leading teams or technical initiatives.
At least 2 years building backend systems at scale, ideally in high‑throughput or marketplace environments.
Experience with P2P or multi‑sided marketplaces – matching, ranking, pricing, fraud, fulfillment, or similar domains.
Demonstrated strength in product engineering, deeply understanding user needs and shaping delightful, high‑quality experiences.
Strong architectural and technical sense – able to define a vision, influence direction, and drive execution.
Proven ability to deliver complex, ambiguous projects that span multiple teams and stakeholders.
Highly data‑driven mindset, comfortable with experimentation, measurement, and optimization.
Exceptional communication and cross‑functional leadership, including influencing non‑technical stakeholders.
A track record of multiplying talent, mentoring engineers, and creating high‑performance environments.
Founder's mindset – ownership, speed, scrappiness, resilience, bias toward action.
Clear frameworks and philosophies for technical leadership, force multiplication, and scalable execution.
Role Details
Employment Type:
Full‑Time, Exempt
Base Compensation:
$217,000–$288,000 USD annually (Hybrid Commitment)
Hybrid: onsite from our San Francisco or Seattle hub location, three days per week (Tuesday, Wednesday, Thursday). Both arrangements include travel 2–3 times per year for company and department offsites.
Benefits
Comprehensive Health Coverage:
Medical, dental, and vision insurance, plus life and disability coverage.
Parental Leave & Family Support:
Up to 18 weeks paid leave and a new child stipend.
Financial Wellness:
401(k) program and equity opportunities.
Meals & Home Office Support:
Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in‑office employees.
Time Off to Recharge:
Flexible PTO, 12 paid holidays, and a full winter break week.
Wellness & Development:
Annual stipends for personal and professional growth.
Mental & Physical Health Support:
No‑cost access to therapy through the Grow platform, weekly flexible hours for self‑care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (One Medical, Headspace, Talkspace).
Extra Perks:
Pet insurance discounts, commuter benefits, and global travel assistance.
AI Tools By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third‑party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role‑specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.
We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.
Equal Opportunity Employment Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
#J-18808-Ljbffr
Staff Software Engineer - Match Success
role at
Grow Therapy .
About Us Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Since launching in February 2021, we've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We have raised more than $178 million in funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
About the Role We're looking for a highly product-driven, execution-oriented Staff Backend Engineer to define and own the technical vision for our marketplace and provider experience systems. As a senior leader on the Match Success team, you'll build the backend systems, workflows, and intelligence that enable clients and providers to connect seamlessly and form long‑lasting care relationships.
You will architect and deliver the next generation of marketplace matching – leveraging personalization, semantic search, applied AI, and scalable service design. This role operates at the intersection of product, engineering, provider success, and quality. You will bring clarity to ambiguity, drive technical strategy, and scale a high-performance engineering culture with a founder’s mindset.
This is a rare opportunity to help build the “Uber/Airbnb of healthcare” and create the marketplace that makes care accessible at national scale.
Why This Role Matters Match Success is responsible for helping clients find the right provider and build long‑term therapeutic relationships. Your work will directly shape how care is delivered and accessed nationwide. We’re building a highly scalable, intelligent marketplace platform that will power the future of healthcare access by removing friction, improving personalization, and enabling millions of people to receive the care they deserve.
What You Will Do
Define and own the long‑term technical vision for core Marketplace, Scheduling, Booking, and Provider Operations systems.
Architect scalable backend systems that support high-volume matching, transactions, availability management, and operational workflows.
Design and evolve matching, search, and personalization capabilities, including semantic search, recommendation systems, and applied AI patterns.
Continually improve key marketplace flows such as appointment management, provider discovery, cancellation handling, and practice setup.
Develop operational frameworks for planning, prioritization, incident management, and delivery excellence.
Use data deeply by instrumenting systems, measuring impact, and optimizing marketplace performance and provider‑client matching success.
Lead and mentor a high-performance engineering team, raising the bar for technical execution, communication, and problem-solving.
Create documentation, playbooks, and architectural guardrails to ensure consistency, quality, and efficiency across the engineering lifecycle.
Advocate for both client and provider experience needs, translating insights into technical investments and roadmap priorities.
What You Bring
8+ years of professional software engineering experience, including 2+ years leading teams or technical initiatives.
At least 2 years building backend systems at scale, ideally in high‑throughput or marketplace environments.
Experience with P2P or multi‑sided marketplaces – matching, ranking, pricing, fraud, fulfillment, or similar domains.
Demonstrated strength in product engineering, deeply understanding user needs and shaping delightful, high‑quality experiences.
Strong architectural and technical sense – able to define a vision, influence direction, and drive execution.
Proven ability to deliver complex, ambiguous projects that span multiple teams and stakeholders.
Highly data‑driven mindset, comfortable with experimentation, measurement, and optimization.
Exceptional communication and cross‑functional leadership, including influencing non‑technical stakeholders.
A track record of multiplying talent, mentoring engineers, and creating high‑performance environments.
Founder's mindset – ownership, speed, scrappiness, resilience, bias toward action.
Clear frameworks and philosophies for technical leadership, force multiplication, and scalable execution.
Role Details
Employment Type:
Full‑Time, Exempt
Base Compensation:
$217,000–$288,000 USD annually (Hybrid Commitment)
Hybrid: onsite from our San Francisco or Seattle hub location, three days per week (Tuesday, Wednesday, Thursday). Both arrangements include travel 2–3 times per year for company and department offsites.
Benefits
Comprehensive Health Coverage:
Medical, dental, and vision insurance, plus life and disability coverage.
Parental Leave & Family Support:
Up to 18 weeks paid leave and a new child stipend.
Financial Wellness:
401(k) program and equity opportunities.
Meals & Home Office Support:
Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in‑office employees.
Time Off to Recharge:
Flexible PTO, 12 paid holidays, and a full winter break week.
Wellness & Development:
Annual stipends for personal and professional growth.
Mental & Physical Health Support:
No‑cost access to therapy through the Grow platform, weekly flexible hours for self‑care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (One Medical, Headspace, Talkspace).
Extra Perks:
Pet insurance discounts, commuter benefits, and global travel assistance.
AI Tools By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third‑party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role‑specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.
We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.
Equal Opportunity Employment Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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