W3Global
Senior Client Services Manager
role at
W3Global
About The Company This company is a leading
food & beverage marketing agency
that works with restaurants, food brands, retail, and related consumer businesses. They act as an
outsourced marketing team , helping brands grow through strategy, creative, digital marketing, events, and community-driven campaigns.
What This Role Is Really About This role is for someone who
manages client relationships and oversees marketing execution
for restaurant and food brand accounts. You are the
main point of contact
for clients and the coordinator who ensures internal teams deliver marketing campaigns smoothly, on time, and on brand. This is a
client-facing, hands‑on agency role , not a design or social media execution position.
Key Responsibilities
Serve as the primary contact for assigned restaurant and food brand clients
Build strong, trusted client relationships through clear communication and follow‑through
Manage marketing calendars covering campaigns, promotions, events, and launches
Lead client meetings, set agendas, and document action items and next steps
Coordinate with internal creative, digital, and operations teams
Ensure campaigns are delivered on time, on budget, and aligned with client goals
Track performance, KPIs, and campaign results; share insights with clients
Support brand management and ensure consistency across all marketing materials
Oversee production of menus, signage, POP, promotional items, and collateral
Support photo shoots, events, sponsorships, and community activations
Assist with budget tracking, billing coordination, and reporting
Maintain clear documentation, status reports, and shared assets
Required Experience & Skills
7‑10+ years of experience in client services, account management, or marketing
Experience in restaurant, retail, hospitality, or consumer brand marketing
Strong communication and relationship management skills
Ability to manage multiple accounts and deadlines
Highly organized, proactive, and detail-oriented
Comfortable working in a fast‑paced agency environment
Ability to work in‑person and attend client meetings and events
Valid driver's license
Job Details
Seniority level : Mid‑Senior level
Employment type : Full‑time
Job function : Marketing
Industries : Staffing and Recruiting
Referrals increase your chances of interviewing at
W3Global
by 2x.
Honolulu Metropolitan Area: $77,000 - $104,000
#J-18808-Ljbffr
role at
W3Global
About The Company This company is a leading
food & beverage marketing agency
that works with restaurants, food brands, retail, and related consumer businesses. They act as an
outsourced marketing team , helping brands grow through strategy, creative, digital marketing, events, and community-driven campaigns.
What This Role Is Really About This role is for someone who
manages client relationships and oversees marketing execution
for restaurant and food brand accounts. You are the
main point of contact
for clients and the coordinator who ensures internal teams deliver marketing campaigns smoothly, on time, and on brand. This is a
client-facing, hands‑on agency role , not a design or social media execution position.
Key Responsibilities
Serve as the primary contact for assigned restaurant and food brand clients
Build strong, trusted client relationships through clear communication and follow‑through
Manage marketing calendars covering campaigns, promotions, events, and launches
Lead client meetings, set agendas, and document action items and next steps
Coordinate with internal creative, digital, and operations teams
Ensure campaigns are delivered on time, on budget, and aligned with client goals
Track performance, KPIs, and campaign results; share insights with clients
Support brand management and ensure consistency across all marketing materials
Oversee production of menus, signage, POP, promotional items, and collateral
Support photo shoots, events, sponsorships, and community activations
Assist with budget tracking, billing coordination, and reporting
Maintain clear documentation, status reports, and shared assets
Required Experience & Skills
7‑10+ years of experience in client services, account management, or marketing
Experience in restaurant, retail, hospitality, or consumer brand marketing
Strong communication and relationship management skills
Ability to manage multiple accounts and deadlines
Highly organized, proactive, and detail-oriented
Comfortable working in a fast‑paced agency environment
Ability to work in‑person and attend client meetings and events
Valid driver's license
Job Details
Seniority level : Mid‑Senior level
Employment type : Full‑time
Job function : Marketing
Industries : Staffing and Recruiting
Referrals increase your chances of interviewing at
W3Global
by 2x.
Honolulu Metropolitan Area: $77,000 - $104,000
#J-18808-Ljbffr