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Beth Israel Deaconess Medical Center

Referral Coordinator

Beth Israel Deaconess Medical Center, Boston, Massachusetts, us, 02298

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Referral Coordinator The

Referral Coordinator

role at

Beth Israel Deaconess Medical Center

seeks a detail‑oriented, patient‑focused professional to serve as a seamless bridge for Dana‑Farber Cancer Institute (DFCI) patients. The coordinator’s primary goal is to provide BIDMC specialists with customized non‑clinical support services to assist patients in navigating their referrals in a timely fashion.

Job Description This role is a central link between oncologists, specialty clinics, and patients—ensuring referrals are processed quickly, accurately, and with compassion.

Essential Duties & Responsibilities

Receive and review referrals from DFCI oncologists.

Match patients with the most appropriate BIDMC specialists based on diagnosis and clinical needs.

Organize logistics such as registration, schedule appointments, coordinate same‑day visits and communicate details to patients and all providers at BIDMC and DFCI.

Collaborate closely with care teams across BIDMC and DFCI to ensure a seamless patient experience.

Maintain accurate records and track referral progress in the EMR system.

Minimum Qualifications and Experience

Education: High school degree or equivalent.

3+ years’ experience in a healthcare setting doing patient scheduling, coordination, or referrals (academic medical center preferred).

Exceptional communication, organization, and problem‑solving skills.

Knowledge of medical terminology (oncology experience a plus).

Comfortable working in a fast‑paced, cross‑institutional environment.

Proficiency with EMR systems (Epic preferred).

Pay Range $22.50 – $30.00 per hour. Base hourly wage; actual compensation may vary based on factors such as seniority, experience, location, etc.

Seniority Level Entry level

Employment Type Full‑time

Job Function Administrative and Research

Industry Hospitals and Health Care

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