iKrusher
Director of Operations
– iKrusher
Arcadia, CA – Full-Time – Onsite (No Remote Work)
Base pay range : $100,000.00/yr – $110,000.00/yr
Work Location:
11818 Clark St, Arcadia, CA 91006
Position Summary The Director of Operations is responsible for designing, leading, and continuously improving the company’s operational systems and execution framework. This role ensures scalable processes, disciplined execution, and strong cross‑functional alignment across sales operations, OEM projects, supply chain coordination, and manufacturing partnerships.
This role requires deep and ongoing engagement with China‑based factories and engineering teams. Due to the global nature of operations, the Director is expected to regularly interface with China teams during their business hours, manage complex or escalated matters, and provide strategic direction across time zones.
Key Responsibilities
Operational Strategy & System Design
Design and optimize operational frameworks across:
Sales operations
OEM / customization workflows
Supply chain and manufacturing coordination
Establish clear ownership models, escalation paths, and decision‑making mechanisms
Translate company strategy into operational priorities and execution structures
China Factory & Supply Chain Leadership
Own senior‑level operational engagement with China‑based factories and engineering partners
Set communication cadence, escalation protocols, and performance expectations
Lead resolution of complex or high‑impact issues involving:
Production quality
Delivery risk
Cost or scope changes
Align factory execution with company priorities and customer commitments
Cross‑Functional Leadership & Alignment
Lead alignment across Operations, Sales, Product, Engineering, Supply Chain, and Finance
Serve as a key advisor on execution feasibility, risk assessment, and prioritization
Resolve cross‑departmental conflicts and ensure accountability
OEM & Strategic Project Oversight
Oversee high‑impact OEM and strategic customer projects from an operational perspective
Participate in Go / No‑Go decisions and major milestone reviews
Ensure execution risks are identified early and managed proactively
Process Governance & Continuous Improvement
Establish and enforce SOPs, operational policies, and governance mechanisms
Drive continuous improvement initiatives to increase scalability, transparency, and execution quality
Define and track KPIs to monitor operational performance
Team Leadership & Executive Reporting
Build, lead, and develop the Operations team
Set role expectations and performance standards
Provide clear operational reporting, risk assessments, and recommendations to executive leadership
Qualifications & Requirements
Bachelor’s degree or above; advanced degree is a plus
5+ years of experience in operations, supply chain, project management, or general management
Extensive experience working with China‑based factories, OEM/ODM partners, or manufacturing ecosystems
Proven ability to manage cross‑time‑zone operations, including regular engagement during China business hours
Strong systems thinking, judgment, and decision‑making capability
Excellent stakeholder management and communication skills
Mandarin proficiency is required
Workplace Safety iKrusher follows all CDC guidelines to maintain a safe and healthy work environment.
Equal Opportunity Employer We are proud to be an Equal Opportunity Employer and value diversity. All employment is decided based on qualifications, merit, and business needs, without regard to race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status.
Seniority level Director
Employment type Full‑time
Job function Management and Manufacturing
Industries Computers and Electronics Manufacturing
Referrals increase your chances of interviewing at iKrusher by 2x
Get notified about new Director of Operations jobs in
Arcadia, CA .
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– iKrusher
Arcadia, CA – Full-Time – Onsite (No Remote Work)
Base pay range : $100,000.00/yr – $110,000.00/yr
Work Location:
11818 Clark St, Arcadia, CA 91006
Position Summary The Director of Operations is responsible for designing, leading, and continuously improving the company’s operational systems and execution framework. This role ensures scalable processes, disciplined execution, and strong cross‑functional alignment across sales operations, OEM projects, supply chain coordination, and manufacturing partnerships.
This role requires deep and ongoing engagement with China‑based factories and engineering teams. Due to the global nature of operations, the Director is expected to regularly interface with China teams during their business hours, manage complex or escalated matters, and provide strategic direction across time zones.
Key Responsibilities
Operational Strategy & System Design
Design and optimize operational frameworks across:
Sales operations
OEM / customization workflows
Supply chain and manufacturing coordination
Establish clear ownership models, escalation paths, and decision‑making mechanisms
Translate company strategy into operational priorities and execution structures
China Factory & Supply Chain Leadership
Own senior‑level operational engagement with China‑based factories and engineering partners
Set communication cadence, escalation protocols, and performance expectations
Lead resolution of complex or high‑impact issues involving:
Production quality
Delivery risk
Cost or scope changes
Align factory execution with company priorities and customer commitments
Cross‑Functional Leadership & Alignment
Lead alignment across Operations, Sales, Product, Engineering, Supply Chain, and Finance
Serve as a key advisor on execution feasibility, risk assessment, and prioritization
Resolve cross‑departmental conflicts and ensure accountability
OEM & Strategic Project Oversight
Oversee high‑impact OEM and strategic customer projects from an operational perspective
Participate in Go / No‑Go decisions and major milestone reviews
Ensure execution risks are identified early and managed proactively
Process Governance & Continuous Improvement
Establish and enforce SOPs, operational policies, and governance mechanisms
Drive continuous improvement initiatives to increase scalability, transparency, and execution quality
Define and track KPIs to monitor operational performance
Team Leadership & Executive Reporting
Build, lead, and develop the Operations team
Set role expectations and performance standards
Provide clear operational reporting, risk assessments, and recommendations to executive leadership
Qualifications & Requirements
Bachelor’s degree or above; advanced degree is a plus
5+ years of experience in operations, supply chain, project management, or general management
Extensive experience working with China‑based factories, OEM/ODM partners, or manufacturing ecosystems
Proven ability to manage cross‑time‑zone operations, including regular engagement during China business hours
Strong systems thinking, judgment, and decision‑making capability
Excellent stakeholder management and communication skills
Mandarin proficiency is required
Workplace Safety iKrusher follows all CDC guidelines to maintain a safe and healthy work environment.
Equal Opportunity Employer We are proud to be an Equal Opportunity Employer and value diversity. All employment is decided based on qualifications, merit, and business needs, without regard to race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status.
Seniority level Director
Employment type Full‑time
Job function Management and Manufacturing
Industries Computers and Electronics Manufacturing
Referrals increase your chances of interviewing at iKrusher by 2x
Get notified about new Director of Operations jobs in
Arcadia, CA .
#J-18808-Ljbffr