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Slack

Senior Software Engineer, Database Infrastructure

Slack, San Francisco, California, United States, 94199

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Senior Software Engineer, Database Infrastructure

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Slack

Overview Slack enables people all over the world to communicate and collaborate together. Teams of all scales—from the world’s largest public companies to the smallest of startups—use Slack to get work done, so we take performance and reliability very seriously.

Our Scale

5 billion+ messages are sent per week, half of those outside the United States

Every day we see over 10 M+ daily active users, 30+ billion web requests, and 200+ billion database queries

Core Infrastructure at Slack We operate at tremendous scale with systems that process millions of events per second. Teams in our group maintain and build the lower levels of our stack, including:

Edge services

Data Stores and Caches

Real‑time messaging

Asynchronous background job processing

Role Responsibilities

Operate and enhance our large, highly‑available database infrastructure, utilizing technologies such as MySQL and Vitess.

Develop tools to enable self‑service and self‑managing capabilities of our database infrastructure so that other teams can operate full‑stack while rapidly building new features for our customers.

Collaborate with engineering teams on their database storage needs, and advise them throughout the development lifecycle.

Write code to capture database performance, and create tools and dashboards to provide actionable insight into that data.

Participate in our on‑call rotation and collaborate with our operations team to triage and resolve production issues.

Support FedRAMP and DoD SRG activities.

Qualifications

Have been working in data storage, core infrastructure, or distributed system‑owning teams with increasing responsibilities for 5+ years.

Have professional experience using Go, PHP/Hacklang, Python, Ruby, or Java.

Write code that can be easily understood by others with an eye towards clarity and maintainability. Collaborate with other teams to integrate new features of your platform or adopt self‑service features.

Operated at least one distributed system, at scale and in a team environment. Examples include a relational database like MySQL/Postgres, or systems like Kafka, Cassandra, or ElasticSearch.

Deployed server software on Linux, and then operated it at scale. Debugged its problems, and analyzed and optimized its performance.

Have experience operating cloud infrastructure, especially AWS.

Are familiar with deployment automation/configuration management tools like Chef, Terraform, Ansible, or Puppet.

Are a very strong communicator. You’re excited to explain complex technical concepts and share your knowledge with different audiences.

Accommodations If you require assistance due to a disability applying for open positions, please submit a request via this Accommodations Request Form.

Equal Opportunity Employment Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Compensation Range The typical base salary range for this position is $167,300 – $253,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range is $200,800 – $276,100 annually.

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