SoFi
Operations Product Partner — Elevate Member Servicing
SoFi, Greenville, South Carolina, United States
A next-generation financial services company is seeking an Operations Product Partner to enhance student loan servicing performance. This role will identify initiatives to improve member experience, increase agent efficiency, and support company revenue goals. Responsibilities include acting as a liaison between Global Ops and partners, driving project implementation, and ensuring compliance. Ideal candidates will have at least 1-2 years of experience, strong communication skills, and initiative in improving operational processes. A competitive salary and comprehensive benefits are offered.
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