Housing Works Inc.
Description
Compensation Range:
$80,000 - $85,000 yearly commensurate with experience
Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks.
Overview In partnership with the Department of Youth & Community Development (DYCD), Housing Works launched the CRED Program, a new specialized 24‑week paid training program for justice‑involved and justice‑impacted individuals ages 25 – 40. The program provides case management, connection to wraparound health services, industry‑recognized credential trainings, paid internships and employment placement and retention support. Reporting to the Director of Workforce Development Services, the Program Manager will oversee day‑to‑day operations of the CRED Program, provide supportive supervision to the team, lead communications with stakeholders, develop and monitor quality assurance and improvement activities and assist with integrating the CRED Program into the Justice Initiatives Department and broader agency services.
Responsibilities
Oversee day‑to‑day operations of the CRED Program.
Provide supportive supervision and guidance with supervisees regularly.
Assist with the development and implementation of quality standards and program workflows to optimize program performance.
Lead hiring and recruitment activities.
Ensure all team members receive frequent, consistent training to support professional development.
Lead coordination with funders, external training providers and other key stakeholders.
Develop and implement quality improvement activities.
Submit program reports in accordance with internal and external standards.
Submit monthly program dashboards to senior program and department leadership.
Monitor program performance outcomes closely.
Ensure the program meets all internal and external contract requirements.
Assist with integrating the CRED Program into the larger department and agency infrastructure of services.
Engage in networking and outreach activities to promote program services.
Address and resolve client grievances as needed.
Engage in crisis intervention activities as needed.
Other functions that may be required with this position include:
Attend and promote engagement in required advocacy activities.
Display Housing Works core values in all day‑to‑day functions.
Requirements Bachelor’s Degree required in social services, psychology, social work or other related field.
Minimum 3 years of experience working in the workforce development or vocational training sector.
Minimum 3 years of experience leading teams and providing individual supervision.
Experience working with individuals with previous involvement in the criminal legal system.
Experience developing and launching new programs and enhancing currently operating programs.
Strong written documentation and communication skills.
Good problem‑solving skills and ability to work autonomously.
Microsoft Office Suite, particularly Excel, required.
The following additional competencies are viewed as important to success in this position:
Preferably bilingual in Spanish.
Excellent written and oral communication skills.
Excellent or proficient technical skills to perform tasks related to Microsoft Office, email and case management systems.
Ability to work independently and collaboratively with the team.
Ability to frequently travel within the boroughs via public transportation.
Equal Opportunity Employer Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.>
Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org.
Education Bachelors or better.
Legal Notice This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Company Information Housing Works was founded in 1990; with a long‑term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction‑based, OASAS‑licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. For more information, visit www.housingworks.org.
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$80,000 - $85,000 yearly commensurate with experience
Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks.
Overview In partnership with the Department of Youth & Community Development (DYCD), Housing Works launched the CRED Program, a new specialized 24‑week paid training program for justice‑involved and justice‑impacted individuals ages 25 – 40. The program provides case management, connection to wraparound health services, industry‑recognized credential trainings, paid internships and employment placement and retention support. Reporting to the Director of Workforce Development Services, the Program Manager will oversee day‑to‑day operations of the CRED Program, provide supportive supervision to the team, lead communications with stakeholders, develop and monitor quality assurance and improvement activities and assist with integrating the CRED Program into the Justice Initiatives Department and broader agency services.
Responsibilities
Oversee day‑to‑day operations of the CRED Program.
Provide supportive supervision and guidance with supervisees regularly.
Assist with the development and implementation of quality standards and program workflows to optimize program performance.
Lead hiring and recruitment activities.
Ensure all team members receive frequent, consistent training to support professional development.
Lead coordination with funders, external training providers and other key stakeholders.
Develop and implement quality improvement activities.
Submit program reports in accordance with internal and external standards.
Submit monthly program dashboards to senior program and department leadership.
Monitor program performance outcomes closely.
Ensure the program meets all internal and external contract requirements.
Assist with integrating the CRED Program into the larger department and agency infrastructure of services.
Engage in networking and outreach activities to promote program services.
Address and resolve client grievances as needed.
Engage in crisis intervention activities as needed.
Other functions that may be required with this position include:
Attend and promote engagement in required advocacy activities.
Display Housing Works core values in all day‑to‑day functions.
Requirements Bachelor’s Degree required in social services, psychology, social work or other related field.
Minimum 3 years of experience working in the workforce development or vocational training sector.
Minimum 3 years of experience leading teams and providing individual supervision.
Experience working with individuals with previous involvement in the criminal legal system.
Experience developing and launching new programs and enhancing currently operating programs.
Strong written documentation and communication skills.
Good problem‑solving skills and ability to work autonomously.
Microsoft Office Suite, particularly Excel, required.
The following additional competencies are viewed as important to success in this position:
Preferably bilingual in Spanish.
Excellent written and oral communication skills.
Excellent or proficient technical skills to perform tasks related to Microsoft Office, email and case management systems.
Ability to work independently and collaboratively with the team.
Ability to frequently travel within the boroughs via public transportation.
Equal Opportunity Employer Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.>
Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org.
Education Bachelors or better.
Legal Notice This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Company Information Housing Works was founded in 1990; with a long‑term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction‑based, OASAS‑licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. For more information, visit www.housingworks.org.
#J-18808-Ljbffr