Housing Works Inc.
Pay or shift range:
$25 USD to $28 USD
Compensation Range:
$25/hr - $28/hr commensurate with experience
Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks.
Overview In partnership with the Department of Youth & Community Development (DYCD), Housing Works launched the CRED Program, a new specialized 24‑week paid training program for justice‑involved and justice‑impacted individuals ages 25 – 40. The program provides case management, connection to wraparound health services, industry‑recognized credential trainings, paid internships and employment placement and retention support. Reporting to the Program Manager, the Outreach & Retention Specialist will be responsible for, but not limited to, engaging in networking and outreaching activities to promote program services and enrollment, provide individual and group level counseling support to clients, and monitor and support employment retention for clients upon program completion. The role is ideal for individuals seeking to enter the re‑entry workforce development sector and to work with like‑minded professionals across an interdisciplinary team.
Responsibilities Primary:
Participate in networking and in‑community outreach activities to raise awareness of program services and promote program enrollment.
Develop referral relationships with community‑based organizations, faith‑based institutions and grassroot organizations in assigned catchment areas.
Conduct initial screening assessments with individuals referred to the program.
Facilitate program orientation and work readiness groups.
Meet with clients assigned to caseload bi‑weekly to provide retention support.
Monitor client employment retention outcomes and provide individual vocational counseling sessions to promote long‑term retention.
Assist program leadership with developing and implementing client satisfaction and program evaluation surveys to gain insights into clients’ programmatic experiences.
Participate in quality improvement activities.
Participate in case conferences as needed.
Utilize motivational interviewing strategies and techniques.
Engage in crisis intervention as needed.
Utilize internal and external data systems to document program services and client engagement activities.
Submit daily, weekly and monthly reports timely and accurately.
Secondary:
Provide culturally competent services in accordance with Housing Works policies and practices.
Promote Housing Works core values consistently.
Ability to work with clients with diverse needs and varying levels of service requirements.
Work collaboratively with other team members within the Justice Initiatives Department and cross‑agency.
Other functions that may be required with this position include:
Attend and participate in staff meetings and trainings as scheduled.
Respond promptly to emails, texts and phone calls.
Adhere to remote workforce policies, procedures and protocols.
Requirements
Bachelor’s Degree preferred in social services, psychology, social work or other related field.
Experience working with justice‑involved or justice‑impacted individuals.
Strong written documentation and communication skills.
Good problem‑solving skills and ability to work autonomously.
Microsoft Office Suite, particularly Excel, required.
Ability to obtain and maintain DOC clearance.
Additional Competencies
Preferably bilingual in Spanish.
Excellent written and oral communication skills.
Proficient technical skills to perform tasks related to Microsoft Office, email and case management systems.
Ability to work independently and collaboratively with the team.
Dependability and reliability to arrive and depart timely for scheduled shift.
Ability to frequently travel within the boroughs via public transportation.
Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Housing Works complies with applicable state and local laws governing nondiscrimination in employment at every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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$25 USD to $28 USD
Compensation Range:
$25/hr - $28/hr commensurate with experience
Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks.
Overview In partnership with the Department of Youth & Community Development (DYCD), Housing Works launched the CRED Program, a new specialized 24‑week paid training program for justice‑involved and justice‑impacted individuals ages 25 – 40. The program provides case management, connection to wraparound health services, industry‑recognized credential trainings, paid internships and employment placement and retention support. Reporting to the Program Manager, the Outreach & Retention Specialist will be responsible for, but not limited to, engaging in networking and outreaching activities to promote program services and enrollment, provide individual and group level counseling support to clients, and monitor and support employment retention for clients upon program completion. The role is ideal for individuals seeking to enter the re‑entry workforce development sector and to work with like‑minded professionals across an interdisciplinary team.
Responsibilities Primary:
Participate in networking and in‑community outreach activities to raise awareness of program services and promote program enrollment.
Develop referral relationships with community‑based organizations, faith‑based institutions and grassroot organizations in assigned catchment areas.
Conduct initial screening assessments with individuals referred to the program.
Facilitate program orientation and work readiness groups.
Meet with clients assigned to caseload bi‑weekly to provide retention support.
Monitor client employment retention outcomes and provide individual vocational counseling sessions to promote long‑term retention.
Assist program leadership with developing and implementing client satisfaction and program evaluation surveys to gain insights into clients’ programmatic experiences.
Participate in quality improvement activities.
Participate in case conferences as needed.
Utilize motivational interviewing strategies and techniques.
Engage in crisis intervention as needed.
Utilize internal and external data systems to document program services and client engagement activities.
Submit daily, weekly and monthly reports timely and accurately.
Secondary:
Provide culturally competent services in accordance with Housing Works policies and practices.
Promote Housing Works core values consistently.
Ability to work with clients with diverse needs and varying levels of service requirements.
Work collaboratively with other team members within the Justice Initiatives Department and cross‑agency.
Other functions that may be required with this position include:
Attend and participate in staff meetings and trainings as scheduled.
Respond promptly to emails, texts and phone calls.
Adhere to remote workforce policies, procedures and protocols.
Requirements
Bachelor’s Degree preferred in social services, psychology, social work or other related field.
Experience working with justice‑involved or justice‑impacted individuals.
Strong written documentation and communication skills.
Good problem‑solving skills and ability to work autonomously.
Microsoft Office Suite, particularly Excel, required.
Ability to obtain and maintain DOC clearance.
Additional Competencies
Preferably bilingual in Spanish.
Excellent written and oral communication skills.
Proficient technical skills to perform tasks related to Microsoft Office, email and case management systems.
Ability to work independently and collaboratively with the team.
Dependability and reliability to arrive and depart timely for scheduled shift.
Ability to frequently travel within the boroughs via public transportation.
Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Housing Works complies with applicable state and local laws governing nondiscrimination in employment at every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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