HatchMed
HatchMed is a Seattle based medical device company founded in 2012 with a mission to provide solutions to patient and care team challenges with our innovative hardware and software. Our products increase patient safety and elevate the patient experience.
Our Products
BlackJack, the magnetic nurse-call cable, increases reliable hospital bed connectivity to nurse call systems and reduces patient falls by eliminating bent pins and broken cables. Our Talon Tablet Mount makes hospital-owned iPads or devices more accessible to patients and care team staff and is available for use on carts, bedrails, or as a wall-arm.
ComCierge, our iOS software application that simplifies and streamlines patient communication and engagement. ComCierge allows nurses to filter patient requests, reducing alarm fatigue and getting the patient what they need faster and with easier delegation.
Our Culture
At HatchMed we believe the best ideas come from working together, adapting quickly to change, and approaching every challenge with care and intention. We share perspectives openly, aim to support one another, and make decisions that balance innovation with impact. It’s a culture built on trust, flexibility, and respect — where we are guided by our values; collaboration, agility, and thoughtfulness. We know that everyone’s contributions matter and continuous improvement is a team sport.
About the role
We are seeking a highly experienced, emotionally intelligent, and proactive Senior Executive Assistant to be the right hand to our CEO—and, when capacity allows, support other senior leaders across the organization. This is a high-trust, high-impact role for someone who thrives in a fast-paced, ever-evolving environment and is motivated by being one step ahead, solving problems before they arise, and bringing order to complexity. The Executive Assistant will work closely with the CEO in person, with the flexibility to work remotely as responsibilities allow.
The ideal candidate is assertive, patient, and empathetic, a clear and confident communicator, and has an unwavering sense of ownership—taking tasks from start to finish and navigating ambiguity with ease. You should be energized by variety, able to self-prioritize without needing constant direction, and driven by the satisfaction of making things smoother, smarter, and more effective for those you support.
What you'll do
Executive Support (Primary – CEO)
Own and optimize the CEO’s calendar, communications, and day-to-day priorities to align with strategic goals.
Manage inbox, scheduling, travel, and meeting logistics with a focus on efficiency and preparedness.
Prepare meeting materials, agendas, presentations, and take detailed action notes when needed.
Act as a gatekeeper and liaison, maintaining professional and thoughtful communication across stakeholders.
Communicate with customers at the direction of the CEO to handle important action items and increase bandwidth of the CEO.
Shared Services Support (Secondary)
Provide high-level support to other executives or teams as availability permits.
Help balance workload across the leadership team by contributing to operational or project-based tasks.
Serve as a versatile resource for special initiatives, short-term needs, or unstructured challenges.
Initiative & Ownership
Take full ownership of tasks—from initial planning through execution and follow-up.
Handle new or ambiguous challenges confidently, using resourcefulness and independent judgment.
Proactively look for ways to improve processes, systems, and team productivity without being asked.
Work independently and own results— not just taking direction, but driving value.
Be the go-to support for basic user level questions on Office and Administrative tools (e.g., calendar syncing, conferencing tools, password management, Office Suite).
Ensure the CEO is equipped with the right tools, updates, and setup for seamless daily operations.
Liaise with IT and operations for technical troubleshooting or equipment needs.
Other Duties as Assigned
Qualifications
Required
5+ years of experience supporting senior or C-level executives in fast-paced environments. Owner/founder support experience a huge plus.
Proven ability to take ownership of work—seeing projects and tasks through without reminders or micromanagement. Strong proactive communicator on outcomes and priorities.
Thrives in ambiguity and comfortable with the unknown; you figure things out quickly and confidently.
High emotional intelligence with a friendly, professional, patient and empathetic presence.
Assertive and direct when needed; able to speak up, push back respectfully, and manage upward.
Exceptionally organized, self-motivated, and able to prioritize autonomously.
Strong proficiency in Microsoft Office Suite, especially Outlook, Word, Excel, and PowerPoint.
Comfortable talking directly with customers.
Excellent communication skills—both written and verbal.
Tech-savvy enough to troubleshoot issues and bridge the gap for a less technical executive.
Discreet and trustworthy with sensitive, high-level information.
Preferred
Experience supporting multiple executives or working in a shared services environment.
Background in startups, high-growth companies, or entrepreneurial settings.
Ability to travel
Compensation
$85,000-$100,000 depending on experience
The pay range for this role is:
85,000 - 100,000 USD per year (Local Job Sites - Greater Seattle Area)
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