Puffy
A leading mattress brand in California seeks a Customer Success Manager to build an AI-powered customer support system. You'll lead a team of agents and develop automated workflows that enhance operational efficiency, track key metrics, and contribute directly to strategic decisions. The ideal candidate will have over 5 years of experience in customer success, a strong understanding of AI integration, and tools like Zendesk. Competitive salary and benefits are offered, including performance bonuses and comprehensive health insurance.
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