Puffy
A top mattress brand in Santa Monica is seeking a skilled Customer Success Manager to develop an AI-powered support system. This role involves owning the customer support technology, leading a team, and analyzing data for strategic insights. Ideal candidates will possess 5+ years in customer success or operations within high-growth environments and have expert-level knowledge of Zendesk. Competitive compensation includes a pay range of $90k-$110k annually, performance bonuses, and comprehensive benefits.
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