Cupertino Electric, Inc.
Learning and Development Program Manager
Cupertino Electric, Inc., San Jose, California, United States, 95199
Learning and Development Program Manager
Reports to: Sr. Manager, Talent Development Location: San Jose, California | Hybrid Salary Range: $120,000 to $150,000 Who We Are
For more than 70 years, Cupertino Electric, Inc. (CEI) has been powered by people who’ve built a reputation for delivering high-profile, complex projects. Real, tangible things that alter the landscape and improve lives. But even more than that, we’ve built a reputation for integrity. We’re problem solvers and innovation seekers. We’re team players and safety fanatics. And we always—always—do the right thing. Even when no one is looking. Because what we do here is important, but how we do it is everything. The People Team
To be a truly great company, you need great people, and you need to put them first. The People Team at Cupertino Electric helps employees create and achieve unlimited possibilities for themselves and the company. With services like internal communications, marketing, talent management, employee relations, and total rewards, the People Team supports the over 4,900+ employees at CEI who safely engineer and build complex commercial, data center and energy projects across the United States. About The Role
Reporting to the Sr. Manager, Talent Development, the Talent Development Partner will be responsible for the design, development, and facilitation of employee talent development solutions. This position will develop, maintain, enhance and manage projects, programs, policies and procedures related to CEI’s employee career development. This position works in partnership with HR colleagues and key stakeholders throughout the organization. The Talent Development Partner assists in the development and implementation of employee training programs including virtual, instructor‑led, and blended techniques. With minimal oversight, they will deliver departmental development services encompassing cultural transformation, team effectiveness, and employee development. Role Scope
Strategy
Collaborates with leadership in the development of an employee talent development strategy Supports the implementation of talent strategies for CEI’s workforce development strategies. Drives innovation to improve organizational development effectiveness. Utilizes structures and processes to plan and manage the orderly implementation of change. Utilizes a consultative process that includes discovery (identifying problems and determining performance gaps), developing and agreeing on solutions to solve the problem delivering the services, and evaluating the overall project and desired outcomes Supports departmental development initiatives, including needs assessments, orientation, employee development, and annual training Program Management
Adopts current programs and continues to execute against deliverables and timelines Analyze, assess, and recommend program improvements based on feedback and lessons learned Design and deliver learning programs to build employee capabilities Oversee program communication, implementation, change management, evaluation, and refinement Develop and implement curricula and learning paths for employee development Collaborate with internal stakeholders to launch and maintain employee development career programs Collaborate with business units and People team members to establish career paths Lead development of individual learning plans for career development Use evaluation data on an on-going basis to revise and continuously improve programs Analyze and periodically report on learning needs assessment in support of employee development Evaluate effectiveness of programs through assessments, surveys, and feedback from trainees, department managers and Subject Matter Experts (SMEs) to continuously improve training offerings Utilizes evaluation strategies to measure reaction, cognitive learning, and performance improvement in identified programs Measures and reports on the impact of programs on organizational goals Reports compliance management and others as appropriate Provide clear program reporting and evaluation outcomes to senior leadership Support the planning and operationalizing of development programs and processes Scale project initiatives and sustain programmatic solutions Project Management
Establish project goals, tasks, timelines, and achieve desired outcomes Manage projects effectively using appropriate tracking and reporting tools Participate in or lead learning project teams to build positive, collaborative partnerships among business stakeholders, SMEs, and peers Identify organizational opportunities, present a variety of solutions, and influence leadership to support project initiatives Communicate effectively project milestones, accomplishments, and roadblocks with key stakeholders CEI Culture
Develop and maintain effective relationships with team members, leaders at all levels of the organization and external partners Demonstrates and values CEI’s culture and will not only fit in, but will bring a new and different perspective to the organization Uphold the Talent Development’s reputation as a trusted advisor Facilitation
Dynamic facilitator who uses innovative methods to facilitate, increase learner engagement and retention, and improve employee performance Facilitate employee development workshops and lead/coordinate virtual and instructor‑led training programs Learning & Development / Instructional Design
Comprehends adult learning theory or instructional design to develop strategies to address performance issues Monitor utilization of Learning Management System (LMS) to manage the administration of all training activities and learner data including transcripts, compliance records, and certifications Knowledge
Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept/peer review). Complexity
Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Supervision
Determines methods and procedures on new assignments and may coordinate activities of other personnel About You
Demonstrates full cycle project/program management experience from conception and initiation, planning, execution, performance/monitoring, and project close or program maintenance Knowledgeable of performance management best practices, processes, and systems Knowledgeable of the voice of the employee and engagement best practices, processes, and systems Utilize critical thinking and effective problem‑solving skills to solve a range of organizational challenges related to employee development and learning. Demonstrates consultative approach: excellent communication and influencing skills to communicate effectively and credibly, both verbally and in writing, with audiences at all management levels Excellent organizational, planning, analytical, verbal, and written communication skills with the ability to distill complex ideas into key messages Knowledgeable of best practices and current industry trends and takes advantage of cutting‑edge and innovative ideas. Knowledgeable of effective adult learning, instructional design, and employee career development strategies and methods Strong strategic‑thinking skills with an ability to collaborate with team members on best practices Strong business acumen and understanding of how learning and development impacts the overall organization Strong relationship building and stakeholder management skills, including experience owning client relationships with senior leaders Demonstrates flexibility in response to competing demands, shifting priorities, and organizational constraints. Ability to analyze and synthesize data from multiple sources to identify themes and develop compelling recommendations Ability to work autonomously and effectively in a fast‑paced, complex, hybrid environment Ability to effectively provide positive and constructive feedback on work performed by peers, instructional designers, and subject matter experts Ability to operate collaboratively and influence as a trusted partner Comfortable with ambiguity, uncertainty, and a constantly evolving business landscape Ability to handle sensitive and highly personal information daily and maintain confidentiality in a professional manner Minimum Qualifications
Education
Bachelor’s degree in Human Resource Management, Organizational Development or other relevant social science discipline. Licensure/Certifications
Crucial Learning Facilitation Certification and/or Franklin Covey Facilitation Certification preferred Experience
Eight (8) years of talent development experience; or six (6) years with a Master’s degree or equivalent experience Five (5) years of Instructional Design experience in a corporate environment, preferred Three (3) years of direct experience in organizational development and/or organizational learning program design Experience translating business objectives into actionable learning strategies and goals Strong dynamic facilitator of in classroom or virtual settings using current learning technologies Experience managing multiple initiatives and timelines while identifying and implementing continuous improvements in approach and design Working knowledge of HR, Learning Management and Learning Experience Systems PLEASE NOTE:
CEI will never ask for any money or financial information from applicants during the hiring process. To learn more about "job scams" how to avoid them, click here. About the Work Environment
Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Cupertino Electric Inc. aims to make cei.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact us at [email protected] or 1-(877)-747-4CEI.
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Reports to: Sr. Manager, Talent Development Location: San Jose, California | Hybrid Salary Range: $120,000 to $150,000 Who We Are
For more than 70 years, Cupertino Electric, Inc. (CEI) has been powered by people who’ve built a reputation for delivering high-profile, complex projects. Real, tangible things that alter the landscape and improve lives. But even more than that, we’ve built a reputation for integrity. We’re problem solvers and innovation seekers. We’re team players and safety fanatics. And we always—always—do the right thing. Even when no one is looking. Because what we do here is important, but how we do it is everything. The People Team
To be a truly great company, you need great people, and you need to put them first. The People Team at Cupertino Electric helps employees create and achieve unlimited possibilities for themselves and the company. With services like internal communications, marketing, talent management, employee relations, and total rewards, the People Team supports the over 4,900+ employees at CEI who safely engineer and build complex commercial, data center and energy projects across the United States. About The Role
Reporting to the Sr. Manager, Talent Development, the Talent Development Partner will be responsible for the design, development, and facilitation of employee talent development solutions. This position will develop, maintain, enhance and manage projects, programs, policies and procedures related to CEI’s employee career development. This position works in partnership with HR colleagues and key stakeholders throughout the organization. The Talent Development Partner assists in the development and implementation of employee training programs including virtual, instructor‑led, and blended techniques. With minimal oversight, they will deliver departmental development services encompassing cultural transformation, team effectiveness, and employee development. Role Scope
Strategy
Collaborates with leadership in the development of an employee talent development strategy Supports the implementation of talent strategies for CEI’s workforce development strategies. Drives innovation to improve organizational development effectiveness. Utilizes structures and processes to plan and manage the orderly implementation of change. Utilizes a consultative process that includes discovery (identifying problems and determining performance gaps), developing and agreeing on solutions to solve the problem delivering the services, and evaluating the overall project and desired outcomes Supports departmental development initiatives, including needs assessments, orientation, employee development, and annual training Program Management
Adopts current programs and continues to execute against deliverables and timelines Analyze, assess, and recommend program improvements based on feedback and lessons learned Design and deliver learning programs to build employee capabilities Oversee program communication, implementation, change management, evaluation, and refinement Develop and implement curricula and learning paths for employee development Collaborate with internal stakeholders to launch and maintain employee development career programs Collaborate with business units and People team members to establish career paths Lead development of individual learning plans for career development Use evaluation data on an on-going basis to revise and continuously improve programs Analyze and periodically report on learning needs assessment in support of employee development Evaluate effectiveness of programs through assessments, surveys, and feedback from trainees, department managers and Subject Matter Experts (SMEs) to continuously improve training offerings Utilizes evaluation strategies to measure reaction, cognitive learning, and performance improvement in identified programs Measures and reports on the impact of programs on organizational goals Reports compliance management and others as appropriate Provide clear program reporting and evaluation outcomes to senior leadership Support the planning and operationalizing of development programs and processes Scale project initiatives and sustain programmatic solutions Project Management
Establish project goals, tasks, timelines, and achieve desired outcomes Manage projects effectively using appropriate tracking and reporting tools Participate in or lead learning project teams to build positive, collaborative partnerships among business stakeholders, SMEs, and peers Identify organizational opportunities, present a variety of solutions, and influence leadership to support project initiatives Communicate effectively project milestones, accomplishments, and roadblocks with key stakeholders CEI Culture
Develop and maintain effective relationships with team members, leaders at all levels of the organization and external partners Demonstrates and values CEI’s culture and will not only fit in, but will bring a new and different perspective to the organization Uphold the Talent Development’s reputation as a trusted advisor Facilitation
Dynamic facilitator who uses innovative methods to facilitate, increase learner engagement and retention, and improve employee performance Facilitate employee development workshops and lead/coordinate virtual and instructor‑led training programs Learning & Development / Instructional Design
Comprehends adult learning theory or instructional design to develop strategies to address performance issues Monitor utilization of Learning Management System (LMS) to manage the administration of all training activities and learner data including transcripts, compliance records, and certifications Knowledge
Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept/peer review). Complexity
Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Supervision
Determines methods and procedures on new assignments and may coordinate activities of other personnel About You
Demonstrates full cycle project/program management experience from conception and initiation, planning, execution, performance/monitoring, and project close or program maintenance Knowledgeable of performance management best practices, processes, and systems Knowledgeable of the voice of the employee and engagement best practices, processes, and systems Utilize critical thinking and effective problem‑solving skills to solve a range of organizational challenges related to employee development and learning. Demonstrates consultative approach: excellent communication and influencing skills to communicate effectively and credibly, both verbally and in writing, with audiences at all management levels Excellent organizational, planning, analytical, verbal, and written communication skills with the ability to distill complex ideas into key messages Knowledgeable of best practices and current industry trends and takes advantage of cutting‑edge and innovative ideas. Knowledgeable of effective adult learning, instructional design, and employee career development strategies and methods Strong strategic‑thinking skills with an ability to collaborate with team members on best practices Strong business acumen and understanding of how learning and development impacts the overall organization Strong relationship building and stakeholder management skills, including experience owning client relationships with senior leaders Demonstrates flexibility in response to competing demands, shifting priorities, and organizational constraints. Ability to analyze and synthesize data from multiple sources to identify themes and develop compelling recommendations Ability to work autonomously and effectively in a fast‑paced, complex, hybrid environment Ability to effectively provide positive and constructive feedback on work performed by peers, instructional designers, and subject matter experts Ability to operate collaboratively and influence as a trusted partner Comfortable with ambiguity, uncertainty, and a constantly evolving business landscape Ability to handle sensitive and highly personal information daily and maintain confidentiality in a professional manner Minimum Qualifications
Education
Bachelor’s degree in Human Resource Management, Organizational Development or other relevant social science discipline. Licensure/Certifications
Crucial Learning Facilitation Certification and/or Franklin Covey Facilitation Certification preferred Experience
Eight (8) years of talent development experience; or six (6) years with a Master’s degree or equivalent experience Five (5) years of Instructional Design experience in a corporate environment, preferred Three (3) years of direct experience in organizational development and/or organizational learning program design Experience translating business objectives into actionable learning strategies and goals Strong dynamic facilitator of in classroom or virtual settings using current learning technologies Experience managing multiple initiatives and timelines while identifying and implementing continuous improvements in approach and design Working knowledge of HR, Learning Management and Learning Experience Systems PLEASE NOTE:
CEI will never ask for any money or financial information from applicants during the hiring process. To learn more about "job scams" how to avoid them, click here. About the Work Environment
Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Cupertino Electric Inc. aims to make cei.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact us at [email protected] or 1-(877)-747-4CEI.
#J-18808-Ljbffr