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The PCA Companies

Warehouse Manager (Multi-Unit)

The PCA Companies, West Islip, New York, United States

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Warehouse Manager (Multi-Unit)



The PCA Companies

The PCA Group of Companies is a fully vertically integrated, tech‑enabled, and truly omnichannel global distribution company serving the worldwide beauty and wellness sector. Led by the founding family for over 30 years, our 1,500‑person global team supports multichannel distribution across more than 150 countries.

Through our interwoven capabilities, including third‑party logistics (3PL), fulfillment, retail strategy, marketing, and investment, we enable beauty and fragrance brands to scale efficiently while meeting the high‑touch, compliance‑driven demands of a highly regulated global market.

The

Multi‑Unit Warehouse Manager

is a strategic, enterprise‑level operations leader responsible for overseeing PCA’s in‑house third‑party logistics (3PL) fulfillment and receiving operations across four U.S. distribution centers located in

Ronkonkoma, NY ;

Melville, NY ;

Aurora, CO ; and

Lebanon, IN .

This role requires deep expertise in 3PL operations within the beauty and fragrance industry, including inventory integrity, product handling standards, regulatory compliance, value‑added services (kitting, labeling, tagging), and retailer‑specific requirements. The Multi‑Unit Warehouse Manager ensures PCA consistently delivers best‑in‑class service to brand partners while scaling operational capabilities across a multi‑site network.

The ideal candidate blends hands‑on warehouse leadership with strong commercial acumen, understands client‑facing 3PL service models, and operates effectively as both a tactical problem‑solver and a strategic planner.

Key Responsibilities 3PL Operations & Client‑Focused Execution

Lead and optimize 3PL fulfillment operations supporting beauty and fragrance brand partners across four distribution centers

Ensure service‑level agreements (SLAs) are consistently met or exceeded, including order accuracy, turnaround times, compliance, and reporting

Oversee value‑added services critical to the beauty and fragrance industry, including labeling, kitting, retail compliance preparation, and quality control

Serve as a senior operational partner to internal and external stakeholders, translating client requirements into executable warehouse processes

Multi‑Site Leadership & Standardization

Provide direct and indirect leadership of inbound, outbound, inventory control, shipping, and receiving teams across all facilities

Establish standardized workflows, KPIs, and operating procedures across a multi‑unit environment

Lead by example by setting performance expectations while fostering accountability, adaptability, and continuous improvement

Inventory, Compliance & Product Integrity

Maintain strict inventory accuracy and traceability using ERP, WMS, EDI, and mobile computing tools

Ensure proper handling of regulated beauty and fragrance products, including lot control, expiration tracking, and quality assurance processes

Partner with Supply Chain and Compliance teams to meet retailer, brand, and regulatory requirements

Performance Management & Continuous Improvement

Develop and manage KPI frameworks focused on efficiency, accuracy, cost, safety, and service levels

Drive root‑cause analysis to minimize chargebacks, shortages, damages, and compliance failures

Identify and eliminate process pain points while scaling 3PL capabilities to support growth

Safety, Risk & Operational Excellence

Ensure safety standards exceed industry benchmarks across all facilities

Proactively identify operational risks and implement preventative controls

Champion a safety‑first culture across all warehouse environments

People Leadership & Development

Partner with Human Resources to recruit, onboard, train, and develop warehouse leadership and hourly teams

Coach Distribution Center Managers and supervisors to elevate performance and leadership effectiveness

Build bench strength and succession planning for critical operations roles

Carrier & Vendor Management

Manage carrier relationships (UPS, FedEx, DHL, regional carriers) with a focus on service reliability and cost efficiency

Evaluate vendor performance and drive continuous improvement initiatives

Qualifications

Bilingual: English & Spanish preferred

High School Diploma required

Associate or bachelor’s degree preferred

Minimum 10 years of warehouse and fulfillment leadership experience, with a strong emphasis on 3PL operations

Demonstrated experience supporting beauty, fragrance, cosmetics, or regulated consumer goods strongly preferred

Proven success managing multi‑site distribution networks

Advanced proficiency in Excel and Google Workspace

Hands‑on experience with ERP, WMS, EDI, and mobile warehouse systems

Strong analytical mindset with the ability to translate data into operational improvements

Excellent written and verbal communication skills; comfortable interfacing with senior leadership and external partners

Highly organized, detail‑oriented, and execution‑focused

Ability to manage multiple priorities in a fast‑paced, client‑driven environment

Willingness and ability to travel up to 60%

Ability to lift up to 50 lbs regularly

What we offer

Phenomenal discounts on products within the beauty industry and beyond

Medical, Dental, and Vision along with supplemental benefits available after 60 days

401(k) available after 1 year of service with up to a 4% match

Salary commensurate upon experience, $110,000.00 to $135,000.00 per year

Equal Employment Opportunity Statement

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The PCA Group of Companies recognizes and values the benefits of a diverse workforce.

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