The PCA Companies
Warehouse Manager (Multi-Unit)
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The PCA Companies
The PCA Group of Companies is a fully vertically integrated, tech‑enabled, and truly omnichannel global distribution company serving the worldwide beauty and wellness sector. Led by the founding family for over 30 years, our 1,500‑person global team supports multichannel distribution across more than 150 countries.
Through our interwoven capabilities, including third‑party logistics (3PL), fulfillment, retail strategy, marketing, and investment, we enable beauty and fragrance brands to scale efficiently while meeting the high‑touch, compliance‑driven demands of a highly regulated global market.
The
Multi‑Unit Warehouse Manager
is a strategic, enterprise‑level operations leader responsible for overseeing PCA’s in‑house third‑party logistics (3PL) fulfillment and receiving operations across four U.S. distribution centers located in
Ronkonkoma, NY ;
Melville, NY ;
Aurora, CO ; and
Lebanon, IN .
This role requires deep expertise in 3PL operations within the beauty and fragrance industry, including inventory integrity, product handling standards, regulatory compliance, value‑added services (kitting, labeling, tagging), and retailer‑specific requirements. The Multi‑Unit Warehouse Manager ensures PCA consistently delivers best‑in‑class service to brand partners while scaling operational capabilities across a multi‑site network.
The ideal candidate blends hands‑on warehouse leadership with strong commercial acumen, understands client‑facing 3PL service models, and operates effectively as both a tactical problem‑solver and a strategic planner.
Key Responsibilities 3PL Operations & Client‑Focused Execution
Lead and optimize 3PL fulfillment operations supporting beauty and fragrance brand partners across four distribution centers
Ensure service‑level agreements (SLAs) are consistently met or exceeded, including order accuracy, turnaround times, compliance, and reporting
Oversee value‑added services critical to the beauty and fragrance industry, including labeling, kitting, retail compliance preparation, and quality control
Serve as a senior operational partner to internal and external stakeholders, translating client requirements into executable warehouse processes
Multi‑Site Leadership & Standardization
Provide direct and indirect leadership of inbound, outbound, inventory control, shipping, and receiving teams across all facilities
Establish standardized workflows, KPIs, and operating procedures across a multi‑unit environment
Lead by example by setting performance expectations while fostering accountability, adaptability, and continuous improvement
Inventory, Compliance & Product Integrity
Maintain strict inventory accuracy and traceability using ERP, WMS, EDI, and mobile computing tools
Ensure proper handling of regulated beauty and fragrance products, including lot control, expiration tracking, and quality assurance processes
Partner with Supply Chain and Compliance teams to meet retailer, brand, and regulatory requirements
Performance Management & Continuous Improvement
Develop and manage KPI frameworks focused on efficiency, accuracy, cost, safety, and service levels
Drive root‑cause analysis to minimize chargebacks, shortages, damages, and compliance failures
Identify and eliminate process pain points while scaling 3PL capabilities to support growth
Safety, Risk & Operational Excellence
Ensure safety standards exceed industry benchmarks across all facilities
Proactively identify operational risks and implement preventative controls
Champion a safety‑first culture across all warehouse environments
People Leadership & Development
Partner with Human Resources to recruit, onboard, train, and develop warehouse leadership and hourly teams
Coach Distribution Center Managers and supervisors to elevate performance and leadership effectiveness
Build bench strength and succession planning for critical operations roles
Carrier & Vendor Management
Manage carrier relationships (UPS, FedEx, DHL, regional carriers) with a focus on service reliability and cost efficiency
Evaluate vendor performance and drive continuous improvement initiatives
Qualifications
Bilingual: English & Spanish preferred
High School Diploma required
Associate or bachelor’s degree preferred
Minimum 10 years of warehouse and fulfillment leadership experience, with a strong emphasis on 3PL operations
Demonstrated experience supporting beauty, fragrance, cosmetics, or regulated consumer goods strongly preferred
Proven success managing multi‑site distribution networks
Advanced proficiency in Excel and Google Workspace
Hands‑on experience with ERP, WMS, EDI, and mobile warehouse systems
Strong analytical mindset with the ability to translate data into operational improvements
Excellent written and verbal communication skills; comfortable interfacing with senior leadership and external partners
Highly organized, detail‑oriented, and execution‑focused
Ability to manage multiple priorities in a fast‑paced, client‑driven environment
Willingness and ability to travel up to 60%
Ability to lift up to 50 lbs regularly
What we offer
Phenomenal discounts on products within the beauty industry and beyond
Medical, Dental, and Vision along with supplemental benefits available after 60 days
401(k) available after 1 year of service with up to a 4% match
Salary commensurate upon experience, $110,000.00 to $135,000.00 per year
Equal Employment Opportunity Statement
We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The PCA Group of Companies recognizes and values the benefits of a diverse workforce.
#J-18808-Ljbffr
–
The PCA Companies
The PCA Group of Companies is a fully vertically integrated, tech‑enabled, and truly omnichannel global distribution company serving the worldwide beauty and wellness sector. Led by the founding family for over 30 years, our 1,500‑person global team supports multichannel distribution across more than 150 countries.
Through our interwoven capabilities, including third‑party logistics (3PL), fulfillment, retail strategy, marketing, and investment, we enable beauty and fragrance brands to scale efficiently while meeting the high‑touch, compliance‑driven demands of a highly regulated global market.
The
Multi‑Unit Warehouse Manager
is a strategic, enterprise‑level operations leader responsible for overseeing PCA’s in‑house third‑party logistics (3PL) fulfillment and receiving operations across four U.S. distribution centers located in
Ronkonkoma, NY ;
Melville, NY ;
Aurora, CO ; and
Lebanon, IN .
This role requires deep expertise in 3PL operations within the beauty and fragrance industry, including inventory integrity, product handling standards, regulatory compliance, value‑added services (kitting, labeling, tagging), and retailer‑specific requirements. The Multi‑Unit Warehouse Manager ensures PCA consistently delivers best‑in‑class service to brand partners while scaling operational capabilities across a multi‑site network.
The ideal candidate blends hands‑on warehouse leadership with strong commercial acumen, understands client‑facing 3PL service models, and operates effectively as both a tactical problem‑solver and a strategic planner.
Key Responsibilities 3PL Operations & Client‑Focused Execution
Lead and optimize 3PL fulfillment operations supporting beauty and fragrance brand partners across four distribution centers
Ensure service‑level agreements (SLAs) are consistently met or exceeded, including order accuracy, turnaround times, compliance, and reporting
Oversee value‑added services critical to the beauty and fragrance industry, including labeling, kitting, retail compliance preparation, and quality control
Serve as a senior operational partner to internal and external stakeholders, translating client requirements into executable warehouse processes
Multi‑Site Leadership & Standardization
Provide direct and indirect leadership of inbound, outbound, inventory control, shipping, and receiving teams across all facilities
Establish standardized workflows, KPIs, and operating procedures across a multi‑unit environment
Lead by example by setting performance expectations while fostering accountability, adaptability, and continuous improvement
Inventory, Compliance & Product Integrity
Maintain strict inventory accuracy and traceability using ERP, WMS, EDI, and mobile computing tools
Ensure proper handling of regulated beauty and fragrance products, including lot control, expiration tracking, and quality assurance processes
Partner with Supply Chain and Compliance teams to meet retailer, brand, and regulatory requirements
Performance Management & Continuous Improvement
Develop and manage KPI frameworks focused on efficiency, accuracy, cost, safety, and service levels
Drive root‑cause analysis to minimize chargebacks, shortages, damages, and compliance failures
Identify and eliminate process pain points while scaling 3PL capabilities to support growth
Safety, Risk & Operational Excellence
Ensure safety standards exceed industry benchmarks across all facilities
Proactively identify operational risks and implement preventative controls
Champion a safety‑first culture across all warehouse environments
People Leadership & Development
Partner with Human Resources to recruit, onboard, train, and develop warehouse leadership and hourly teams
Coach Distribution Center Managers and supervisors to elevate performance and leadership effectiveness
Build bench strength and succession planning for critical operations roles
Carrier & Vendor Management
Manage carrier relationships (UPS, FedEx, DHL, regional carriers) with a focus on service reliability and cost efficiency
Evaluate vendor performance and drive continuous improvement initiatives
Qualifications
Bilingual: English & Spanish preferred
High School Diploma required
Associate or bachelor’s degree preferred
Minimum 10 years of warehouse and fulfillment leadership experience, with a strong emphasis on 3PL operations
Demonstrated experience supporting beauty, fragrance, cosmetics, or regulated consumer goods strongly preferred
Proven success managing multi‑site distribution networks
Advanced proficiency in Excel and Google Workspace
Hands‑on experience with ERP, WMS, EDI, and mobile warehouse systems
Strong analytical mindset with the ability to translate data into operational improvements
Excellent written and verbal communication skills; comfortable interfacing with senior leadership and external partners
Highly organized, detail‑oriented, and execution‑focused
Ability to manage multiple priorities in a fast‑paced, client‑driven environment
Willingness and ability to travel up to 60%
Ability to lift up to 50 lbs regularly
What we offer
Phenomenal discounts on products within the beauty industry and beyond
Medical, Dental, and Vision along with supplemental benefits available after 60 days
401(k) available after 1 year of service with up to a 4% match
Salary commensurate upon experience, $110,000.00 to $135,000.00 per year
Equal Employment Opportunity Statement
We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The PCA Group of Companies recognizes and values the benefits of a diverse workforce.
#J-18808-Ljbffr