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EY

Oracle Services-Zuora Billing Implementation - Solution Architect- Manager

EY, Washington, District of Columbia, us, 20022

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Oracle Services-Zuora Billing Implementation - Solution Architect- Manager

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EY

Location: Anywhere in Country

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Opportunity EY advises and supports clients to assess, understand, architect, select, design, and implement modern solutions required to efficiently run their businesses, with a focus on Billing, Subscription Economy, Cloud and Integration. These service areas span across Solution Architecture, Assessment Services, Project Management, Business and Technology Analysis, and Testing focusing on implementing technology to drive process improvements in the quote to revenue business processes including quoting, billing, receivables and revenue accounting.

This is a rapidly growing area, so you will have opportunity to spread your wings and develop your skill set to keep up with the ever‑growing demands of the digital landscape. Most of your time will be spent embedded with clients’ teams, and we will look to you to provide our clients with a unique business and technology perspective on how they can innovate and transform their quote‑to‑cash processes into industry‑leading models of excellence.

You’ll focus on both leading a team and working as an individual contributor with the design, implementation, and optimization of technology‑based solutions across the quote‑to‑revenue processes and integrating them with related upstream and downstream systems. You will team with EY colleagues with complementary capabilities to pursue and deliver technology engagements and solutions that will bring our clients’ vision and strategy to life.

Join our dynamic team as a Technology Business Analyst Manager, where you will bridge the gap between business needs and technical solutions. You'll be instrumental in analyzing business models and processes to capture requirements that translate into technical specifications. Your role will be pivotal in ensuring that the system architecture solutions align with business objectives.

Your Key Responsibilities As a Manager in Technology Business Analysis, you will manage and deliver high‑quality processes, solutions, or projects with a focus on risk management. Your responsibilities include continuous process improvement, innovation, leveraging best practices, overseeing professional employees or supervising teams to achieve complex technical initiatives, maintaining billable client charging, leading delivery streams, managing projects, and engaging with external clients daily. Travel may be required based on client needs.

Lead the translation of business requirements into technical specifications

Evaluate and ensure alignment of technology solutions with business objectives

Drive continuous improvement and innovation in processes and solutions

Skills and Attributes for Success

Working in project teams through agreed‑upon phases of project governance, requirements definition, vendor selection, process and risk analysis, development and customization, testing, training, and rollout of a client’s project life cycle

Collaborating with team members in developing applicable methodologies, tools, approaches, points of view, thought leadership and accelerators to differentiate EY

Providing broad technical knowledge of various key technology and business platforms, teaming with client technology professionals and third‑party strategic alliances

Developing long‑term relationships and networks both internally and externally, interacting and communicating effectively with teammates, clients, stakeholders, and executives

Strong interpersonal skills with effective verbal and written communications

Demonstrate strong decision‑making skills in developing solutions for complex problems

Modify policies and establish procedures within the scope of work

Exercise sound judgment in selecting methods and criteria for obtaining resultsLi>

Possess a functional understanding of system development lifecycle and technology business architecture frameworks

To Qualify for the Role

A Bachelor's degree, preferably in computer science, MIS, finance, accounting, or business

4 to 6 years of relevant experience with Zuora Billing and Quote‑to‑revenue process experience

Enterprise level experience within a professional services organization with a leading technology consulting or product company, delivering moderate to complex ERP, billing, and revenue accounting systems

Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it

Experience in requirements gathering, use case documentation, business analysis, systems design and integration, user interface design and implementationLi>

Experience in data analysis, conversion and migration, interfaces and reports

Experience with gap analysis and blueprint development

Experience with system design using configuration and/or customization, integration, testing and support

Experience in delivering end‑to‑end solutions through the entire SDLC – from running the client‑facing workshops, design, build, test, deployment, UAT, cutover, and hyper‑care

Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to deliver exceptional customer results in a rapid‑paced implementation environment

Experience with accounting and be able to converse effectively with finance teams

Ability to travel based on client needs

Ideally, You’ll Also Have

Experience implementing billing solutions for B2B and B2C companies

Consulting experience

Zuora Revenue experience

Oracle Cloud ERP or NetSuite experience

What We Look For We are seeking top performers who demonstrate a blend of analytical prowess and creative thinking. Ideal candidates will possess a passion for technology and innovation, with a proven track record of translating complex business needs into effective technical solutions. Your ability to communicate effectively, manage relationships, and lead with agility will set you apart.

What We Offer You

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for the New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client‑serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year.

Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Professional Services

EY accepts applications for this position on an ongoing basis. For those living in California, please click here for additional information.

EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

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