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IT Infrastructure Services Specialist
We are seeking a sharp, polished, and well‑rounded IT Infrastructure Services Specialist to deliver Tier 1 and Tier 2 technical support in a fast‑paced financial environment. This individual must present well, communicate effectively, and demonstrate strong technical depth across infrastructure and end‑user support.
Key Responsibilities
Troubleshoot and resolve technical issues across desktops, laptops, and mobile devices.
Support Windows OS, Microsoft 365, Active Directory, and financial platforms.
Assist with infrastructure upgrades and deployments.
Document incidents and resolutions accurately.
Required Qualifications
3‑5 years of experience in IT service desk or infrastructure support (financial services experience preferred).
Strong knowledge of Windows environments and end‑user support.
Excellent communication skills and a professional, customer‑first mindset.
Ability to work in a fast‑paced, regulated environment and present confidently to stakeholders.
Education & Certifications
Bachelor's degree in Computer Science, MIS, or related field; or equivalent experience.
Certifications such as CompTIA, ITIL, or Microsoft are a plus.
Why This Role? This is a direct placement opportunity offering competitive pay, a primarily on‑site schedule in Boston with potential for one remote day, and the chance to make a direct impact in a high‑stakes financial environment. You’ll work alongside a collaborative team and gain exposure to cutting‑edge technologies and financial platforms.
Job Type & Location Permanent position based out of Boston, MA. Full‑time, fully onsite with one remote day possible.
Pay And Benefits The pay range for this position is $80,000.00 – $99,000.00 per year. Virtus offers competitive compensation, comprehensive benefits, and professional development opportunities to help employees grow.
Application Deadline This position is anticipated to close on Dec 30, 2025.
Equal Opportunity TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
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Key Responsibilities
Troubleshoot and resolve technical issues across desktops, laptops, and mobile devices.
Support Windows OS, Microsoft 365, Active Directory, and financial platforms.
Assist with infrastructure upgrades and deployments.
Document incidents and resolutions accurately.
Required Qualifications
3‑5 years of experience in IT service desk or infrastructure support (financial services experience preferred).
Strong knowledge of Windows environments and end‑user support.
Excellent communication skills and a professional, customer‑first mindset.
Ability to work in a fast‑paced, regulated environment and present confidently to stakeholders.
Education & Certifications
Bachelor's degree in Computer Science, MIS, or related field; or equivalent experience.
Certifications such as CompTIA, ITIL, or Microsoft are a plus.
Why This Role? This is a direct placement opportunity offering competitive pay, a primarily on‑site schedule in Boston with potential for one remote day, and the chance to make a direct impact in a high‑stakes financial environment. You’ll work alongside a collaborative team and gain exposure to cutting‑edge technologies and financial platforms.
Job Type & Location Permanent position based out of Boston, MA. Full‑time, fully onsite with one remote day possible.
Pay And Benefits The pay range for this position is $80,000.00 – $99,000.00 per year. Virtus offers competitive compensation, comprehensive benefits, and professional development opportunities to help employees grow.
Application Deadline This position is anticipated to close on Dec 30, 2025.
Equal Opportunity TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
#J-18808-Ljbffr