LanceSoft, Inc.
SAP Operations Support Engineer
Location:
Hayward, CA
Duration:
06 Month Contract
Pay Range:
$85 – $89 / Hour on W2
Job Description Client is developing autonomous driving from the ground up, including creating a unique vehicle tailored to autonomous driving. This position is to provide various aspects of technical content and support, with a key focus on improving operational efficiencies and resolving operation/production related system issues, mainly for the Client’s BaseOps Team, but also will support General Assembly Team operations when requested.
Responsibilities SAP support
Acting data steward for SAP data management - Vehicle list, Work Center, Measuring points and counters, Maintenance Task list, Maintenance plan, Catalog Codes, maintaining the Vehicle and Equipment lists
Work with the Business applications team for As‑Maintained BOM structure clean‑up activities in SAP and to resolve issues resulting in data inaccuracies.
Configuration management support in SAP for Base Operations ahead of Client milestones
Identify and lead SAP product improvement and automation initiatives by collaborating with the Business Applications team
Evaluation of SAP user experience for the current system, identify and lead improvement initiatives
Be the go‑to expert for the SAP system, provide maintenance and troubleshooting for any problems when they arise
Work with the internal training team to build out module‑specific training targeted toward various BaseOps SAP users
General System Administration / Hardware/Software Infrastructure support
Provide general IT application support for vital Base Operations systems and infrastructure, interfacing with our Corporate IT teams and advocating the needs of our department
Drive IT infrastructure and application improvement projects based on learning from data analytics and feedback from our customers
Provide development, maintenance, and operational support for our Technical Publications / service manual authoring application, release software, and customer website
Improve the current documentation review process by working in coordination with the BaseOps documentation team
Support the development and usage of data analytics tools/dashboards to help improve the operational efficiency of the BaseOps team and our autonomous fleet
Lead data auditing and compliance to ensure better data accuracy and governance across operations
Work with internal and external partners to communicate project status, activities, and achievements
Qualifications
BS in Information Technology or equivalent engineering degree
6-8 years of experience in a similar System Operation Support role
Prior experience hands‑on experience with SAP S4 system
Exceptional verbal and written communication skills.
Strongly self‑motivated and detail oriented and has the ability to prioritize daily workload and other assignments
Experience with UI development/maintenance including UX studies
Bonus Qualifications
Working knowledge of SAP ME/Mii systems
Experience with Jira / Confluence or similar ticketing and wiki services
Experience with Web development tools like Oxygen and setting up related data analytics
Experience with developing dashboards and data analytics tools
Prior systems support of production environment and vehicle fleets
Employee Benefits
Four options of medical Insurance
Dental and Vision Insurance
401k Contributions
Critical Illness Insurance
Voluntary Permanent Life Insurance
Other Employee Perks
EEO Employer LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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Hayward, CA
Duration:
06 Month Contract
Pay Range:
$85 – $89 / Hour on W2
Job Description Client is developing autonomous driving from the ground up, including creating a unique vehicle tailored to autonomous driving. This position is to provide various aspects of technical content and support, with a key focus on improving operational efficiencies and resolving operation/production related system issues, mainly for the Client’s BaseOps Team, but also will support General Assembly Team operations when requested.
Responsibilities SAP support
Acting data steward for SAP data management - Vehicle list, Work Center, Measuring points and counters, Maintenance Task list, Maintenance plan, Catalog Codes, maintaining the Vehicle and Equipment lists
Work with the Business applications team for As‑Maintained BOM structure clean‑up activities in SAP and to resolve issues resulting in data inaccuracies.
Configuration management support in SAP for Base Operations ahead of Client milestones
Identify and lead SAP product improvement and automation initiatives by collaborating with the Business Applications team
Evaluation of SAP user experience for the current system, identify and lead improvement initiatives
Be the go‑to expert for the SAP system, provide maintenance and troubleshooting for any problems when they arise
Work with the internal training team to build out module‑specific training targeted toward various BaseOps SAP users
General System Administration / Hardware/Software Infrastructure support
Provide general IT application support for vital Base Operations systems and infrastructure, interfacing with our Corporate IT teams and advocating the needs of our department
Drive IT infrastructure and application improvement projects based on learning from data analytics and feedback from our customers
Provide development, maintenance, and operational support for our Technical Publications / service manual authoring application, release software, and customer website
Improve the current documentation review process by working in coordination with the BaseOps documentation team
Support the development and usage of data analytics tools/dashboards to help improve the operational efficiency of the BaseOps team and our autonomous fleet
Lead data auditing and compliance to ensure better data accuracy and governance across operations
Work with internal and external partners to communicate project status, activities, and achievements
Qualifications
BS in Information Technology or equivalent engineering degree
6-8 years of experience in a similar System Operation Support role
Prior experience hands‑on experience with SAP S4 system
Exceptional verbal and written communication skills.
Strongly self‑motivated and detail oriented and has the ability to prioritize daily workload and other assignments
Experience with UI development/maintenance including UX studies
Bonus Qualifications
Working knowledge of SAP ME/Mii systems
Experience with Jira / Confluence or similar ticketing and wiki services
Experience with Web development tools like Oxygen and setting up related data analytics
Experience with developing dashboards and data analytics tools
Prior systems support of production environment and vehicle fleets
Employee Benefits
Four options of medical Insurance
Dental and Vision Insurance
401k Contributions
Critical Illness Insurance
Voluntary Permanent Life Insurance
Other Employee Perks
EEO Employer LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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