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DuPage County Health Department

Mobile Crisis Response (MCR) Counselor

DuPage County Health Department, Chicago, Illinois, United States, 60290

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Join Our Expanding Crisis Services Team! We're thrilled to announce an extraordinary opportunity to join our Crisis Services team at the DuPage County Health Department! As a valued member of our team, you'll be empowered to make a profound impact on your community. Our agency is dedicated to delivering exceptional services and support to our community, proudly holding:

Joint Commission Gold Seal of Approval (1996)

Public Health Accreditation Board (PHAB) accreditation (2014)

By joining our Crisis Services team, you'll become an integral part of a renowned organization that prioritizes community wellbeing and exceptional care. Are you ready to embark on a rewarding journey, making a tangible difference in the lives of those who need it most?

About Crisis Services Located in the state‑of‑the‑art building on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing mental health or substance use crises. Our team delivers top‑notch care with rapid response times. Crisis Services to learn more about our program.

The Crisis Recovery Center The Crisis Recovery Center (CRC) is the critical next step in DuPage County Health Department’s decades‑long journey to build the infrastructure needed to support a best‑in‑class behavioral health system and ensures all DuPage County residents will have “someone to contact, someone to respond, and a safe place to get help” when experiencing a mental health or substance use crisis. The CRC will help residents de‑escalate, stabilize, and connect to community resources catered to their individual mental health and substance use treatment needs. The building design and operations will ensure individuals and their families feel welcome, respected, and secure throughout every step of their care. The CRC serves as an alternative to hospital emergency departments and simplifies access to crisis care for all individuals, families, and first responders. Please go to the Crisis Recovery Center page on the DCHD Website for additional information.

Job Details Full‑time evening shift scheduled to work Monday to Friday, 1:00–9:00 pm.

Requires a valid driver’s license along with your own personal vehicle that is reliable to drive while working in this role.

Education Requirements and Salary Ranges

Bachelor's degree candidates will be considered; relevant experience a plus! Depending on experience, the salary range for this position is as follows:

Bachelor's degree: $45,967 to $53,967

Master's degree & license (LSW, LPC): $51,075 to $65,000

Clinical License (LCSW, LCPC, LMFT): $59,240 to $69,940

Benefits Galore!

Comprehensive training program (and we pay you for it!)

Full DuPage County benefit package, including:

12 paid holidays

3 weeks of paid leave (Vacation and Personal Days)

12 weeks of Paid Parental Leave

Paid sick time

Health insurance

Pension‑eligible position for a secure retirement

Eligibility for Federal Student Loan Forgiveness Program

Tuition reimbursement and certification reimbursement

As a Crisis Services Counselor on our Mobile Crisis Response team, you will:

Conduct community‑based crisis evaluations for children, adolescents, and adults

Provide referral and community resource linkage, including CARES/SASS, law enforcement, hospital settings, and families/individuals

Maintain required training, licensure, and certification

Collaborate with staff and community providers

Provide emergency and crisis intervention services in‑person, via phone, or video

Conduct on‑site crisis evaluations

Complete client care tasks for the 12‑bed Crisis Residential unit, as needed

Qualifications

Bachelor's or Master's degree in Psychology, Social Work, or related field

2+ years of experience working with chronically mentally ill populations

Equivalent combination of training and experience

Valid driver’s license along with your own personal vehicle that is reliable to drive while working in this role

Equal Opportunity Employer DuPage County Health Department is an equal‑opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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