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Northwestern Memorial Hospital

EPIC Cogito Administrator Associate, Full-time, Days

Northwestern Memorial Hospital, Chicago, Illinois, United States, 60290

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EPIC Cogito Administrator Associate Full‑time, Days – Northwestern Memorial Hospital

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Salary $32.65 - $44.08 per hour. Placement within the salary range is dependent on relevant work experience and internal equity. For union positions, placement follows the collective bargaining agreement.

Benefits Overview We offer a wide range of benefits that support your physical, emotional, and financial well‑being. Details include tuition reimbursement, student loan repayment, professional development, wellbeing fund, 401(k) matching, medical/dental/vision coverage, life insurance, salary increase and incentive bonus, paid time off and holiday pay.

Introduction The EPIC Cogito Administrator Associate reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s code of ethics, and complies with all relevant policies, procedures, guidelines and regulatory standards.

Northwestern Medicine Information Services drives innovative, high‑value solutions to transform health care.

We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization.

Responsibilities

Oversight, maintenance, and troubleshooting of the Cogito relational data workflows and Epic infrastructure within the Enterprise Data Warehouse environment.

Implement and support Epic Cogito and SQL Server database in a large hospital system.

Manage the Epic Cogito data warehouse, ensuring data accuracy and conducting regular quality checks.

Design and implement SQL Server database platforms and Clarity/Caboodle implementation, ensuring high availability and optimal performance.

Collaborate with Storage, Networking, and Windows Infrastructure teams to implement best server‑performance practices.

Provide technical support and troubleshooting assistance to end‑users, resolving complex issues.

Develop and maintain system documentation, including architecture diagrams, SOPs, and user guides.

Lead system upgrades, patches, and various projects, ensuring seamless transitions to new versions.

Monitor and troubleshoot daily Clarity and Caboodle ETL processes and SlicerDicer JumpStart.

Support Epic quarterly upgrades, server administration, and installations across Clarity, Caboodle, SlicerDicer, BI RESTful, SSAS cubes, and Interconnect‑based Cogito servers and tools.

Occasional custom ETL development (SSIS) and Azure Cloud pipeline development.

Qualifications

Required:

Bachelor’s degree in a related field (or equivalent experience).

Obtain EPIC Cogito Systems Administration Certification within 6 months of hire.

General knowledge of Epic ETL workflows, Clarity and Caboodle data models, SlicerDicer, and KB SQL.

3+ years’ experience in a core discipline.

Excellent verbal and written communication skills.

General knowledge of data warehousing practices, databases, SQL syntax.

Ability to perform daily troubleshooting and routine maintenance.

General knowledge of SSIS design/development.

General knowledge of database availability and disaster recovery.

Preferred:

Master’s degree.

Previous experience working in an Agile environment.

Equal Opportunity Employer Northwestern Medicine is an equal‑opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. Results are evaluated on a case‑by‑case basis, and all applicable laws are followed.

Sign‑On Bonus Eligibility Internal employees and rehires who left Northwestern Medicine within one year are not eligible for the sign‑on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending on the job family.

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