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Target RWE

Head of Operations

Target RWE, Raleigh, North Carolina, United States

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NoviSci, a division of Target RWE, is a data science organization with a dual mission:

Developing best-in‑class software to support the generation of RWE and

Executing high‑impact, tech‑enabled scientific consulting and research.

Overview We are currently seeking a Head of Operations who will oversee all internal operations and ensure company‑wide compliance. This role is responsible for providing the scalable, foundational support systems that enable the Science and Product divisions to execute their work efficiently and with regulatory rigor.

What You’ll Do Operational & Strategic Leadership

In collaboration with the President and the leadership team, define the company's overall strategy and execution plan

Convert strategy into clear operational priorities, KPIs, and dashboards

Lead and manage all internal business operations, overseeing and managing shared services for finance, HR, and legal support

Develop, implement, and manage scalable, efficient, and compliant processes for the company

Provide the foundational support systems for project management and company‑wide compliance

Lead annual and quarterly planning processes

Financial & Performance Management

Work closely with the finance team on budgeting, forecasting, and resource allocation

Track operational KPIs and drive performance improvements

Optimize unit economics, margins, efficiency, and throughput

Identify bottlenecks and build repeatable, scalable processes

Cross‑Functional Partnership & Process

Partner with Science and Product leadership to ensure operational processes

Support agile research and software development

Oversee the quality and compliance work to ensure all company outputs meet "regulatory‑grade" standards, including 21 CFR Part 11

Ensure the Quality and Compliance function serves its crucial, independent mandate to audit and support both the Science division (analysis validation, reproducibility) and the Product division (software validation, audit trails)

Manage the quality and compliance work

Serve as the interim Functional Lead for all Project Managers

Foster a culture of efficiency, compliance, and cross‑functional support

What You’ll Bring

8+ years of experience in operations management, preferably in a tech, biotech, or scientific consulting environment

Demonstrated experience in scaling operations through replicable, consistent processes and technology

Experience with project management

Strong, hands‑on experience managing finance and HR functions

Experience managing quality or compliance functions, particularly in a regulated environment (e.g., healthcare, pharma)

Demonstrated ability to develop, implement, and scale cross‑functional business processes

Evidence of executive‑level engagement and strategic planning

Track record of hiring, mentoring, and leading teams, including managing other managers

Nice‑to‑Have Background

Direct experience with 21 CFR Part 11 and GxP standards

Experience in a dual‑mission organization (e.g., software/SaaS and professional services)

Familiarity with data science, RWE, or clinical research environments

If you’re excited to help protect systems that support meaningful healthcare research, where your expertise directly contributes to trust, compliance, and patient impact, Target RWE is the place for you. We’re building something important together, and we’d love for you to be a part of it.

What We Offer You

Hybrid or remote work environment

Comprehensive health, dental, and vision coverage for you and your family

401(k) with company match

Generous PTO and company holidays

Paid parental leave

Hybrid role located in Research Triangle Park, North Carolina

As set forth in Target RWE’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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