Benesch Law
Sr. Technology Training & Adoption Analyst
Benesch Law, Chicago, Illinois, United States, 60290
Benesch is a law firm committed to providing the highest level of legal service while creating a positive work environment for employees. With a strong reputation on national workplace rankings, we offer a hybrid schedule, career development, and a full array of benefits.
Position Summary Do you have at least seven years of experience as a technology trainer in a law firm or professional services environment? Do you have experience with Intapp, Litera, and iManage? If so, the Sr. Technology Training & Adoption Analyst role may be the right fit. Your primary responsibility will be to design, deliver, and oversee training programs that drive effective instruction and adoption of legal technology solutions across the firm.
Position Responsibilities
Develop and drive training and adoption efforts across the firm’s technology stack, working with IT and stakeholders on institutionalization paths and plans.
Track usage and adoption rates of technology solutions, identifying barriers and developing actionable strategies to address them.
Conduct onboarding technology training for attorneys and support staff to ensure appropriate integration into firm systems and workflows.
Participate in firm‑wide technology initiatives, providing input to enhance user engagement and system effectiveness.
Conduct training classes for new technology rollouts and existing applications.
Provide telephone, virtual, or desk‑side assistance for software‑specific questions.
Develop and maintain training materials, class offerings, and structured learning paths for all technology solutions.
Manage and update the firm’s Learning Management System and related training materials.
Partner with the Help Desk to resolve software‑related issues, solutions, and documentation.
Participate in the testing and evaluation of new or upgraded applications prior to deployment.
Stay current with emerging trends in technology training and legal software.
Organize, create, and maintain firm‑wide templates.
Recommend improvements to products, processes, and training methodologies that improve overall user experience.
Maintain timely, professional communication with all firm personnel and external partners, exemplifying a commitment to delivering superior client service.
Perform additional duties and support special projects as assigned.
Qualifications A bachelor’s degree or comparable experience, with a minimum of seven years in legal technology training, adult education, or a related field. The candidate should demonstrate a strong understanding of legal workflows and the unique operational needs of law firms, along with excellent communication, presentation, and interpersonal skills. Analytical ability to interpret data and metrics is required to measure technology adoption and training effectiveness. Experience with Intapp, Litera, and iManage is highly desirable. Familiarity with Microsoft Office 365, artificial intelligence solutions, and other advanced technologies is also a plus.
Salary range: $84,000 to $107,000 per year. Full‑time positions are eligible for a discretionary bonus and a comprehensive benefits package.
Benesch is an equal‑opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Applicants who require accommodations due to a disability may contact our Human Resources Department at 216‑363‑4578 or email Christine Watson at cwatson@beneschlaw.com.
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Position Summary Do you have at least seven years of experience as a technology trainer in a law firm or professional services environment? Do you have experience with Intapp, Litera, and iManage? If so, the Sr. Technology Training & Adoption Analyst role may be the right fit. Your primary responsibility will be to design, deliver, and oversee training programs that drive effective instruction and adoption of legal technology solutions across the firm.
Position Responsibilities
Develop and drive training and adoption efforts across the firm’s technology stack, working with IT and stakeholders on institutionalization paths and plans.
Track usage and adoption rates of technology solutions, identifying barriers and developing actionable strategies to address them.
Conduct onboarding technology training for attorneys and support staff to ensure appropriate integration into firm systems and workflows.
Participate in firm‑wide technology initiatives, providing input to enhance user engagement and system effectiveness.
Conduct training classes for new technology rollouts and existing applications.
Provide telephone, virtual, or desk‑side assistance for software‑specific questions.
Develop and maintain training materials, class offerings, and structured learning paths for all technology solutions.
Manage and update the firm’s Learning Management System and related training materials.
Partner with the Help Desk to resolve software‑related issues, solutions, and documentation.
Participate in the testing and evaluation of new or upgraded applications prior to deployment.
Stay current with emerging trends in technology training and legal software.
Organize, create, and maintain firm‑wide templates.
Recommend improvements to products, processes, and training methodologies that improve overall user experience.
Maintain timely, professional communication with all firm personnel and external partners, exemplifying a commitment to delivering superior client service.
Perform additional duties and support special projects as assigned.
Qualifications A bachelor’s degree or comparable experience, with a minimum of seven years in legal technology training, adult education, or a related field. The candidate should demonstrate a strong understanding of legal workflows and the unique operational needs of law firms, along with excellent communication, presentation, and interpersonal skills. Analytical ability to interpret data and metrics is required to measure technology adoption and training effectiveness. Experience with Intapp, Litera, and iManage is highly desirable. Familiarity with Microsoft Office 365, artificial intelligence solutions, and other advanced technologies is also a plus.
Salary range: $84,000 to $107,000 per year. Full‑time positions are eligible for a discretionary bonus and a comprehensive benefits package.
Benesch is an equal‑opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Applicants who require accommodations due to a disability may contact our Human Resources Department at 216‑363‑4578 or email Christine Watson at cwatson@beneschlaw.com.
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