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Stress-Free

Automotive General Manager

Stress-Free, Redwood City, California, United States, 94061

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Join the Team at Stress-Free Auto Care Stress-Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone.

Job Overview We’re seeking an energetic, positive‑minded Automotive General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.

Compensation Base: $90,000‑$110,000 per year Bonus: $20,000‑$30,000 annual Profit Sharing: 5% of shop profit

Benefits

PTO/Sick & Annual Paid Holidays

Medical, Dental & Vision Insurance

401(k) Matching

Paid Skills Enhancement Training

Employee Discount – Service & Parts

Equipment/Toolbox Relocation Assistance

Employee Referral Program

Responsibilities

Oversee all aspects of daily operations, including scheduling, workflow management, and quality control.

Ensure efficient use of resources and high standards of service delivery.

Implement and enforce safety protocols and industry regulations.

Foster a positive work environment by providing ongoing coaching and development opportunities.

Uphold a customer‑centric approach by ensuring prompt and courteous service.

Address customer concerns and complaints on platforms such as Yelp and Google Reviews through established processes.

Maintain strong relationships with customers to enhance loyalty and satisfaction.

Stay updated with industry trends, technological advancements, and emerging markets.

Maintain accurate records of operations, financial transactions, and employee activities.

Prepare regular reports for management regarding shop performance and key metrics.

Ensure compliance with all legal and regulatory requirements.

Qualifications

Proven experience as a General Manager or similar role in an auto mechanic shop.

Strong leadership and managerial skills with the ability to motivate a team.

Sound knowledge of automotive systems, repair techniques, and industry standards.

Solid understanding of financial management and budgeting.

Ability to multitask, prioritize, and manage time effectively.

Degree in Business Administration, Automotive Technology, or similar technical college.

Experience with Autoflow or similar platform preferred but not required.

Efficient in Digital Visual Inspections and Procedures.

Physical Requirements

Occasionally lift and/or move over 50 pounds.

Ability to work with tools lifted above their head.

Work in tight spaces as dictated by the vehicle’s needed repair.

Have the needed dexterity to efficiently use hand‑tools.

Walk/stand for the majority of the workday.

Drive manual transmission vehicles.

Maintain a brisk work pace in a high‑volume environment.

Efficiently navigate a computer.

Ready to Elevate Your Career? If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! Apply today to help us redefine automotive care.

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