Invitation Homes
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Job Summary The primary purpose of this position is to provide oversight of all areas of property management including leasing and service maintenance. Monitors compliance in all areas of the business to ensure employee practices are in accordance with our organizations policies and applicable laws. Responsible for creating a positive climate for the team that will result in a high level of team performance, and ensures employees receive training and development where needed. The Portfolio Director will work with residents from move-in to move-out by attending to residents’ requests, coordinating collections activities, and ensuring the property is well maintained.
Essential Job Duties And Responsibilities
Manage a portfolio of single‑family residential homes in accordance with company objectives and metrics. Responsible for maximizing net operating income per asset and portfolio
Oversee daily property portfolio operations which may include rent collection, administrative responsibilities, renewals, and accounts payables
Responsible for maintaining occupancy levels, ensuring positive resident relations and complying with all reporting requirements
Manage resident and property related issues as they arise and document in specified property management system
Provides exceptional customer service at all times by attending to resident move‑ins, move‑outs, calls and requests immediately in compliance with company policy and practices
Manages all electronic record keeping, including lease files for the residents in the assigned area; ensures file management quality control including document storage in proprietary database
Fields incoming calls and resident walk‑in visits
Responsible for all cash handling and accounts receivable management for assets assigned
Periodically responsible for assessing condition of properties and recommending minor repairs and conducting property inspections
Participate in team projects as required to enhance resident satisfaction and business outcomes
Manage maintenance oversight for assigned portfolio homes
Oversee approval of resident applications for assigned portfolio homes
Recommend and implement marketing plans to attract potential residents
Interview and select new associates that are a good fit for the company
Provide positive career development environment for all employees
Maintain a positive work environment by addressing employee concerns quickly and effectively consulting with Vice President, Operations and/or Human Resources as needed
Perform other duties as assigned
Education and/or Experience
Associate’s degree in Business or related field, or equivalent combination of education and experience required. Bachelor’s degree preferred.
2+ years of single‑family rental experience or 5+ years of experience in the property management industry
3+ years of experience using property management software, such as Yardi, MRI, Onesite and Propertyware
Skills/Specialized Knowledge
Strong customer service, written and verbal communication, organizational and interpersonal skills required
Ability to develop and maintain strong relationships with customers and ensure staff does the same
Positive, can‑do attitude with a commitment to excellence and achieving goals
Ability to create, implement and manage a budget and generate financial reporting from systems
Ability to work well using mobile office electronic tools
Computer proficiency, including Microsoft Office Applications
Ability to deal effectively with a diversity of individuals
Can effectively work independently and as a member of various teams and committees
Required Licenses Or Certifications
Real Estate License preferred
Other Requirements
Must maintain professional appearance.
Ability to be at work on a regular and consistent basis; overtime may be required for this position.
Must possess a valid driver’s license, and access to their own motor vehicle
Must be willing to use personal cell phone
Availability to work a flexible schedule including evenings and weekends as needed
Must be able to travel via own vehicle within assigned area a minimum of 20% of the time
Physical and Mental Demands This position will spend long hours sitting and using office equipment and computers. The position may also entail light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to reaching, stooping, standing, and walking. This position requires the ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate and communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Work Environment Standard office working environment that may be busy and noisy at times.
Salary Range The salary range for this position is: $61,650.00 – $106,860.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.
Compensation And Benefits
Annual bonus program
Health, dental, vision, and life insurance
Long‑term and short‑term disability insurance
Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
401(k) with company matching contributions
Awesome work environment with casual dress
Team events and gatherings (Pre‑ and Post‑Covid)
Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at humanresources@invitationhomes.com.
To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.
Seniority Level Mid‑Senior level
Employment type Full‑time
Job function Finance and Sales
Referrals increase your chances of interviewing at Invitation Homes by 2x
Get notified about new Property Director jobs in Atlanta Metropolitan Area.
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Get AI-powered advice on this job and more exclusive features.
Job Summary The primary purpose of this position is to provide oversight of all areas of property management including leasing and service maintenance. Monitors compliance in all areas of the business to ensure employee practices are in accordance with our organizations policies and applicable laws. Responsible for creating a positive climate for the team that will result in a high level of team performance, and ensures employees receive training and development where needed. The Portfolio Director will work with residents from move-in to move-out by attending to residents’ requests, coordinating collections activities, and ensuring the property is well maintained.
Essential Job Duties And Responsibilities
Manage a portfolio of single‑family residential homes in accordance with company objectives and metrics. Responsible for maximizing net operating income per asset and portfolio
Oversee daily property portfolio operations which may include rent collection, administrative responsibilities, renewals, and accounts payables
Responsible for maintaining occupancy levels, ensuring positive resident relations and complying with all reporting requirements
Manage resident and property related issues as they arise and document in specified property management system
Provides exceptional customer service at all times by attending to resident move‑ins, move‑outs, calls and requests immediately in compliance with company policy and practices
Manages all electronic record keeping, including lease files for the residents in the assigned area; ensures file management quality control including document storage in proprietary database
Fields incoming calls and resident walk‑in visits
Responsible for all cash handling and accounts receivable management for assets assigned
Periodically responsible for assessing condition of properties and recommending minor repairs and conducting property inspections
Participate in team projects as required to enhance resident satisfaction and business outcomes
Manage maintenance oversight for assigned portfolio homes
Oversee approval of resident applications for assigned portfolio homes
Recommend and implement marketing plans to attract potential residents
Interview and select new associates that are a good fit for the company
Provide positive career development environment for all employees
Maintain a positive work environment by addressing employee concerns quickly and effectively consulting with Vice President, Operations and/or Human Resources as needed
Perform other duties as assigned
Education and/or Experience
Associate’s degree in Business or related field, or equivalent combination of education and experience required. Bachelor’s degree preferred.
2+ years of single‑family rental experience or 5+ years of experience in the property management industry
3+ years of experience using property management software, such as Yardi, MRI, Onesite and Propertyware
Skills/Specialized Knowledge
Strong customer service, written and verbal communication, organizational and interpersonal skills required
Ability to develop and maintain strong relationships with customers and ensure staff does the same
Positive, can‑do attitude with a commitment to excellence and achieving goals
Ability to create, implement and manage a budget and generate financial reporting from systems
Ability to work well using mobile office electronic tools
Computer proficiency, including Microsoft Office Applications
Ability to deal effectively with a diversity of individuals
Can effectively work independently and as a member of various teams and committees
Required Licenses Or Certifications
Real Estate License preferred
Other Requirements
Must maintain professional appearance.
Ability to be at work on a regular and consistent basis; overtime may be required for this position.
Must possess a valid driver’s license, and access to their own motor vehicle
Must be willing to use personal cell phone
Availability to work a flexible schedule including evenings and weekends as needed
Must be able to travel via own vehicle within assigned area a minimum of 20% of the time
Physical and Mental Demands This position will spend long hours sitting and using office equipment and computers. The position may also entail light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to reaching, stooping, standing, and walking. This position requires the ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate and communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Work Environment Standard office working environment that may be busy and noisy at times.
Salary Range The salary range for this position is: $61,650.00 – $106,860.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.
Compensation And Benefits
Annual bonus program
Health, dental, vision, and life insurance
Long‑term and short‑term disability insurance
Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
401(k) with company matching contributions
Awesome work environment with casual dress
Team events and gatherings (Pre‑ and Post‑Covid)
Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at humanresources@invitationhomes.com.
To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.
Seniority Level Mid‑Senior level
Employment type Full‑time
Job function Finance and Sales
Referrals increase your chances of interviewing at Invitation Homes by 2x
Get notified about new Property Director jobs in Atlanta Metropolitan Area.
#J-18808-Ljbffr