TravisMathew
Job Description
TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew. ROLES AND RESPONSIBILITIES
Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service Connect with in-store clients and develop / retain a following of repeat clients to drive sales Assist in developing and implementing strategies to drive sales and key performance indicators Assist in recruiting and training a team of support managers and client experience focused associates Train and coach team to meet and / or adhere to client service standards and company policies and procedures Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business Implement product and visual merchandising directives and techniques to maximize space and drive sales Manage inventory control procedures including product receipt, transfers and returns Manage and maintain store cleanliness and organization, including front of house and stock space Foster a work environment focused on teamwork and productivity TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)
Proficient in Microsoft Applications Proficient in point-of-sale (POS) systems Proficient in back-office operations management Proficient in visual merchandising Ability to recruit, train, manage and develop a team Ability to work effectively and collaboratively with cross-functional teams and stakeholders Ability to make decisions independently, or escalate when applicable Ability to work non-traditional hours; weekends, evenings and holidays Strong written and verbal communication skills EDUCATION AND EXPERIENCE
Bachelor’s Degree in Business or related field preferred Minimum 3 years’ experience in a client service-related capacity Minimum 2 years’ experience in retail store management PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)
Work is performed in a retail environment / store Walk, sit, stand, bend, reach and move continually during working hours
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TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew. ROLES AND RESPONSIBILITIES
Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service Connect with in-store clients and develop / retain a following of repeat clients to drive sales Assist in developing and implementing strategies to drive sales and key performance indicators Assist in recruiting and training a team of support managers and client experience focused associates Train and coach team to meet and / or adhere to client service standards and company policies and procedures Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business Implement product and visual merchandising directives and techniques to maximize space and drive sales Manage inventory control procedures including product receipt, transfers and returns Manage and maintain store cleanliness and organization, including front of house and stock space Foster a work environment focused on teamwork and productivity TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)
Proficient in Microsoft Applications Proficient in point-of-sale (POS) systems Proficient in back-office operations management Proficient in visual merchandising Ability to recruit, train, manage and develop a team Ability to work effectively and collaboratively with cross-functional teams and stakeholders Ability to make decisions independently, or escalate when applicable Ability to work non-traditional hours; weekends, evenings and holidays Strong written and verbal communication skills EDUCATION AND EXPERIENCE
Bachelor’s Degree in Business or related field preferred Minimum 3 years’ experience in a client service-related capacity Minimum 2 years’ experience in retail store management PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)
Work is performed in a retail environment / store Walk, sit, stand, bend, reach and move continually during working hours
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