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TravisMathew

Store Manager

TravisMathew, Chicago, Illinois, United States, 60290

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TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

The Store Manager is responsible for managing the day-to-day retail operations of their applicable store inclusive of sales and service, team leadership and operational excellence.

ROLES AND RESPONSIBILITIES

Develop and implement strategies to drive sales and key performance indicators

Manage store P&L by driving top line revenue and strategically managing expense budgets to meet overall profitability goals

Implement product and visual merchandising directives and techniques to maximize space and drive sales

Manage and communicate merchandise opportunities to District Manager/ buying team

Analyze customer profiles, buying trends, and competitive information to impact and drive business

Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business

Support new store openings, remodels, pop-ups and special events as needed

Communicate staffing, merchandising and operational needs to HQ team

Manage and achieve or exceed all inventory and shrink goals; plan and execute bi-annual Physical Inventory

Manage inventory control procedures including product receipt, transfers and returns

Provide direction, feedback and coaching to foster collaboration and productivity

Recruit, train and retain an exceptional team of support managers and client experience focused associates

Train and coach team to meet and/or adhere to client service standards and company policies and procedures

Manage store-level HR functions, including associate scheduling and timecard review / approval

Manage and maintain store cleanliness and organization, including front of house and stock space

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

Proficient in Microsoft Applications

Proficient in point-of-sale (POS) systems

Experience with back office operations management, visual merchandising and recruitment / training

Strong written and verbal communication skills

Ability to manage and mentor a team

Ability to work effectively and collaboratively with cross-functional teams and stakeholders

Ability to make decisions independently, or elevate when applicable

Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

Bachelor’s Degree in Business or related field preferred

Minimum 2 years’ experience in retail store management

Minimum 4 years’ experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

Work is performed in a retail environment / store

Walk, sit, stand, bend, reach and move continually during working hours

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