CarMax
8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be!
About this Job For 25 years, CarMax has led the way with an innovative, customer-right way to buy and sell a used car. We are the nation’s largest retailer of used cars, with 25K+ associates and 200+ locations nationwide. With best-in-class financial performance, customer satisfaction, and Associate engagement, CarMax is well positioned for continued growth.
Essential Responsibilities
Product-Led Strategic Vision:
Partner with the Chief Product Officer and Chief Product Technology Officer to craft and execute a multi-year Product roadmap that draws upon the corporate strategy to drive company-wide growth, innovation, and competitive advantage. Break down complex challenges into actionable, product-specific strategies that propel broader initiatives.
Data-Driven Decision Making:
Leverage advanced analytics and insights to provide the Product leadership team with real-time recommendations across strategy, investments, operations, and resourcing, anticipating risks and seizing opportunities in an evolving tech and auto landscape
Executive Influence:
Serve as a Product Leadership proxy in high-stakes internal and external engagements, representing Product priorities in negotiations, senior stakeholder reviews, and industry forums
Portfolio Governance:
Develop and maintain a Product governance model, including budget oversight, resource prioritization, and a regular cadence of performance reviews with senior leaders, ensuring the portfolio delivers against strategic goals and scales efficiently
Cross-Functional Alignment:
Act as the connective tissue between cross-functional teams, breaking down barriers and fostering collaboration to accelerate the impact of the Product organization
Operational Excellence:
Oversee and optimize the Product organization’s operations, identifying inefficiencies, streamlining workflows, introducing data-driven standards (e.g., enhanced visualization and reporting) and implementing scalable systems that enhance efficiency, productivity, accountability, and flawless execution
Communication Leadership:
Craft and execute a communications strategy that informs executives, cross-functional stakeholders, and internal audiences about the Product vision and performance, tailoring compelling storylines that assert a bold point of view and gain buy-in for ambitious goals
Talent & Culture Catalyst:
Lead a team of associates to deliver these outcomes, fostering their growth and development. Drive initiatives to attract, retain, and develop top-tier talent within the Product organization, embedding a culture of innovation, accountability, and excellence that reflects CarMax’s values and ambitions
QUALIFICATIONS
Experience:
7+ years in leadership roles within technology, management consulting, or high-growth startups with a proven track record of influencing outcomes at the executive level
Education:
Undergraduate degree in Business, Engineering, Computer Science, or a related field; MBA or advanced degree strongly preferred
Skills:
Exceptional strategic thinking and problem solving, with the ability to distill complexity into clarity
Mastery of operational frameworks and tools (e.g., OKRs, Agile, Lean) to drive measurable results
Outstanding communication and persuasion skills, capable of commanding a room and aligning diverse stakeholders
Deep understanding of technology trends, product lifecycles, and competitive dynamics in the tech ecosystem
High EQ and resilience, with a knack for building trust and navigating ambiguity in fast-paced environments
The requirements here are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Location and Arrangement This role will be based out of the CarMax Midtown - Richmond, Virginia and have a Hybrid work arrangement.
Associates based in Richmond work onsite 5 days per week.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
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About this Job For 25 years, CarMax has led the way with an innovative, customer-right way to buy and sell a used car. We are the nation’s largest retailer of used cars, with 25K+ associates and 200+ locations nationwide. With best-in-class financial performance, customer satisfaction, and Associate engagement, CarMax is well positioned for continued growth.
Essential Responsibilities
Product-Led Strategic Vision:
Partner with the Chief Product Officer and Chief Product Technology Officer to craft and execute a multi-year Product roadmap that draws upon the corporate strategy to drive company-wide growth, innovation, and competitive advantage. Break down complex challenges into actionable, product-specific strategies that propel broader initiatives.
Data-Driven Decision Making:
Leverage advanced analytics and insights to provide the Product leadership team with real-time recommendations across strategy, investments, operations, and resourcing, anticipating risks and seizing opportunities in an evolving tech and auto landscape
Executive Influence:
Serve as a Product Leadership proxy in high-stakes internal and external engagements, representing Product priorities in negotiations, senior stakeholder reviews, and industry forums
Portfolio Governance:
Develop and maintain a Product governance model, including budget oversight, resource prioritization, and a regular cadence of performance reviews with senior leaders, ensuring the portfolio delivers against strategic goals and scales efficiently
Cross-Functional Alignment:
Act as the connective tissue between cross-functional teams, breaking down barriers and fostering collaboration to accelerate the impact of the Product organization
Operational Excellence:
Oversee and optimize the Product organization’s operations, identifying inefficiencies, streamlining workflows, introducing data-driven standards (e.g., enhanced visualization and reporting) and implementing scalable systems that enhance efficiency, productivity, accountability, and flawless execution
Communication Leadership:
Craft and execute a communications strategy that informs executives, cross-functional stakeholders, and internal audiences about the Product vision and performance, tailoring compelling storylines that assert a bold point of view and gain buy-in for ambitious goals
Talent & Culture Catalyst:
Lead a team of associates to deliver these outcomes, fostering their growth and development. Drive initiatives to attract, retain, and develop top-tier talent within the Product organization, embedding a culture of innovation, accountability, and excellence that reflects CarMax’s values and ambitions
QUALIFICATIONS
Experience:
7+ years in leadership roles within technology, management consulting, or high-growth startups with a proven track record of influencing outcomes at the executive level
Education:
Undergraduate degree in Business, Engineering, Computer Science, or a related field; MBA or advanced degree strongly preferred
Skills:
Exceptional strategic thinking and problem solving, with the ability to distill complexity into clarity
Mastery of operational frameworks and tools (e.g., OKRs, Agile, Lean) to drive measurable results
Outstanding communication and persuasion skills, capable of commanding a room and aligning diverse stakeholders
Deep understanding of technology trends, product lifecycles, and competitive dynamics in the tech ecosystem
High EQ and resilience, with a knack for building trust and navigating ambiguity in fast-paced environments
The requirements here are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Location and Arrangement This role will be based out of the CarMax Midtown - Richmond, Virginia and have a Hybrid work arrangement.
Associates based in Richmond work onsite 5 days per week.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
#J-18808-Ljbffr