MINISO USA
The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving store performance. This role includes coaching team members, maintaining visual and operational standards, and implementing strategies to achieve sales and productivity goals.
Responsibilities
Report directly to the Store Manager and lead a dynamic team of Shift Leads and Sales Associates. Ensure smooth store operations, including exceptional customer service, merchandising standards, adherence to operational procedures, and sales performance. Drive customer engagement with the membership program, promote sign‑ups, and build loyalty. Mentor trainee associates, achieve sales targets, and drive business growth. Manage inventory levels, process shipments, handle damages & returns, and manage supplies. Assist in recruitment, training, staffing, and retention of store talent. Support the Store Manager with administrative tasks: staff scheduling, inventory management, compliance with handbook guidelines. Maintain store visual merchandising standards and provide feedback to the Store Manager. Deliver constructive feedback that promotes recognition and accountability. Collaborate with the Loss Prevention Team to address internal & external shrink. Achieve sales targets by training, motivating, mentoring, and providing constructive feedback to the sales team. Manage cash handling, ensure adherence to SOPs, and create a clean, safe environment for associates & customers. Work a flexible schedule, including nights, weekends, and holidays. Travel between locations as required. Qualifications
1+ years of experience in retail management with a strong track record of leading teams. Proven successful experience in retail management. Strong leadership, organizational, and customer management skills. Excellent communication and interpersonal abilities. High school diploma or equivalent required; associate degree or higher in Business Administration, Organizational Behavior, Hospitality or related degrees is preferred. Ability to relocate or manage additional stores based on business needs. Salary: USD $17.00 – $24.50 /hr.
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Report directly to the Store Manager and lead a dynamic team of Shift Leads and Sales Associates. Ensure smooth store operations, including exceptional customer service, merchandising standards, adherence to operational procedures, and sales performance. Drive customer engagement with the membership program, promote sign‑ups, and build loyalty. Mentor trainee associates, achieve sales targets, and drive business growth. Manage inventory levels, process shipments, handle damages & returns, and manage supplies. Assist in recruitment, training, staffing, and retention of store talent. Support the Store Manager with administrative tasks: staff scheduling, inventory management, compliance with handbook guidelines. Maintain store visual merchandising standards and provide feedback to the Store Manager. Deliver constructive feedback that promotes recognition and accountability. Collaborate with the Loss Prevention Team to address internal & external shrink. Achieve sales targets by training, motivating, mentoring, and providing constructive feedback to the sales team. Manage cash handling, ensure adherence to SOPs, and create a clean, safe environment for associates & customers. Work a flexible schedule, including nights, weekends, and holidays. Travel between locations as required. Qualifications
1+ years of experience in retail management with a strong track record of leading teams. Proven successful experience in retail management. Strong leadership, organizational, and customer management skills. Excellent communication and interpersonal abilities. High school diploma or equivalent required; associate degree or higher in Business Administration, Organizational Behavior, Hospitality or related degrees is preferred. Ability to relocate or manage additional stores based on business needs. Salary: USD $17.00 – $24.50 /hr.
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