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Scale AI

Chief of Staff

Scale AI, San Francisco, California, United States, 94199

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Overview Scale’s mission is to develop reliable AI systems for the world’s most important decisions. As Scale continues to grow in the Generative AI space, we are looking for a Chief of Staff to support the VP of Operations in improving how the team works, advancing key priorities, and helping Scale 2.0 operate effectively.

Responsibilities

Act as a strategic partner and advisor to a senior leader – elevating insights, synthesizing data, and shaping decisions across initiatives.

Serve as a “Swiss army knife” operator: independently structure ambiguous problems, drive clarity, and deliver solutions across technical and non-technical domains.

Manage the operating cadence of the team – including planning cycles, workshops, and business reviews.

Collaborate closely with other functional teams and leaders across Scale, enabling influence without authority and driving alignment on critical priorities.

Help build team cohesion by supporting team communications and events.

Proactively identify issues and resolve problems before they escalated, working with the VP to unblock teams and ensure forward momentum.

Qualifications

6–10 years of experience in management consulting, finance, and/or a high‑growth technology or marketplace business, with a strong track record of delivering cross‑functional initiatives and results in high‑pressure environments.

Exceptional problem‑solving and analytical skills, with the ability to structure ambiguous problems and use data to drive decisions (SQL fluency required).

Highly autonomous with strong judgment and discretion, able to navigate ambiguity, take ownership, and influence across technical and non‑technical teams.

Strong operator with experience running, facilitating, or improving operating cadences – planning cycles, workshops, reviews, and cross‑functional projects.

Exceptional communication and interpersonal skills to facilitate cross‑functional coordination and intra‑team communications.

Intellectually curious, eager to learn about GenAI model training and the broader AI ecosystem.

Nice to haves

Experience in an operating role at a B2C company, ideally a marketplace.

Experience in an AI company or on AI‑related projects.

Experience directly working with senior executives in a high‑agency role.

Benefits & Compensation Compensation packages include base salary, equity, and benefits. Base salary range for this full‑time position in San Francisco, New York, and Seattle is $180,600 – $225,750 USD.

Benefits include comprehensive health, dental, and vision coverage, retirement benefits, a learning and development stipend, generous PTO, and a commuter stipend.

About Scale AI At Scale, our mission is to develop reliable AI systems for the world’s most important decisions. Our products provide high‑quality data and full‑stack technologies that power the world’s leading models and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see our privacy policy for additional information.

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